Service Desk Engineer Level 1

4 weeks ago

Makati City, National Capital Region, Philippines Exigo Tech Full time
Service Desk Engineer Level 1

Exigo Tech is a Sydney-based Technology Solutions Provider focused on providing solutions in three primary verticals: Infrastructure, Cloud, and Application to businesses across Australia. We help companies reach operational efficiencies by empowering them with technology solutions that drive their business processes.

The Opportunity:

We are currently looking for an experienced Level 1 Support Consultant to join our team. The successful applicant will be an all-rounder with the ability to span both support and project teams.

Skills you need:

  • Initiative and a desire to lead and grow
  • Excellent communication and interpersonal skills
  • Professional phone manner with a genuine customer service focus
  • Able to work unattended
  • Well-developed analytical and problem-solving skills
  • The ability to work effectively under tight deadlines
  • Experience with Windows (All current flavors), Active Directory, GP, Terminal Server, Citrix, Office365, Azure, Hyper-V, and SANs
  • A sound understanding of switching and routing
  • A current Australian driver\'s license and reliable car
  • Australian citizenship or permanent residency
  • Excellent time management and prioritization skills
  • Ability to work as a cohesive team member
  • A great sense of humor and positive outlook

This knowledge will also help:

  • Microsoft Certifications
  • Experience with Connectwise
  • SharePoint knowledge
  • Having worked at another MSP
  • Knowledge of image-based backups

Benefits and perks

  • Centrally located in Norwest – save hours on your daily commute
  • Exposure to a vast range of new technologies.
  • Customised Training and Development Plan.
  • Be part of a friendly team with a vast amount of knowledge.
  • Be part of a growing and expanding company with plenty of room for career growth.

APPLY NOW Attach your resume, and we will contact you should your skills be deemed suited.


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