Service Desk Engineer Level 1

7 days ago

Makati City, National Capital Region, Philippines Exigo Tech Full time
Service Desk Engineer Level 1

Exigo Tech is a Sydney-based Technology Solutions Provider focused on providing solutions in three primary verticals: Infrastructure, Cloud, and Application to businesses across Australia. We help companies reach operational efficiencies by empowering them with technology solutions that drive their business processes.

The Opportunity:

We are currently looking for an experienced Level 1 Support Consultant to join our team. The successful applicant will be an all-rounder with the ability to span both support and project teams.

Skills you need:

  • Initiative and a desire to lead and grow
  • Excellent communication and interpersonal skills
  • Professional phone manner with a genuine customer service focus
  • Able to work unattended
  • Well-developed analytical and problem-solving skills
  • The ability to work effectively under tight deadlines
  • Experience with Windows (All current flavors), Active Directory, GP, Terminal Server, Citrix, Office365, Azure, Hyper-V, and SANs
  • A sound understanding of switching and routing
  • A current Australian driver\'s license and reliable car
  • Australian citizenship or permanent residency
  • Excellent time management and prioritization skills
  • Ability to work as a cohesive team member
  • A great sense of humor and positive outlook

This knowledge will also help:

  • Microsoft Certifications
  • Experience with Connectwise
  • SharePoint knowledge
  • Having worked at another MSP
  • Knowledge of image-based backups

Benefits and perks

  • Centrally located in Norwest – save hours on your daily commute
  • Exposure to a vast range of new technologies.
  • Customised Training and Development Plan.
  • Be part of a friendly team with a vast amount of knowledge.
  • Be part of a growing and expanding company with plenty of room for career growth.

APPLY NOW Attach your resume, and we will contact you should your skills be deemed suited.


#J-18808-Ljbffr

  • Level 1 Service Desk Technician

    2 weeks ago

    Quezon City, National Capital Region, Philippines ScalableOS Full time $40,000 - $80,000 per year

    This is a remote position. SUMMARY We are seeking a dedicated and customer-focused Level 1 Service Desk Technician to provide frontline IT support for a wide range of clients. This role serves as the first point of contact for users encountering hardware, software, and application-related issues. The ideal candidate combines technical knowledge with strong...

  • Service Desk Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Booth & Partners Full time $60,000 - $80,000 per year

    Position OverviewWe are looking for an experiencedService Desk Engineerto provide responsive and proactive support. A Service Desk Engineer must have strong technical knowledge and be able to communicate effectively to understand issues and escalate when necessary.The goal is to create value for clients that helps preserve the organization's reputation and...

  • Service Desk Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Booth and Partners Full time $40,000 - $80,000 per year

    Position OverviewWe are looking for an experienced Service Desk Engineer to provide responsive and proactive support. A Service Desk Engineer must have strong technical knowledge and be able to communicate effectively to understand issues and escalate when necessary.The goal is to create value for clients that helps preserve the organization's reputation and...

  • Service Desk Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱900,000 - ₱1,200,000 per year

    Position Overview We are looking for an experienced Service Desk Engineer to provide responsive and proactive support. A Service Desk Engineer must have strong technical knowledge and be able to communicate effectively to understand issues and escalate when necessary. The goal is to create value for clients that helps preserve the organization's...

  • Global Help Desk Level 1

    2 weeks ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱401,120 - ₱402,080 per year

    What you'll be doingRespond to user requests and incidents through phone, email, or ticketing systemDiagnose and resolve common software and hardware issuesProvide end-user training and guidance on the use of IT systems and applicationsEscalate complex issues to higher-level support teams as neededMaintain accurate records and documentation of all support...

  • Service Desk Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines OSI Digital Full time ₱900,000 - ₱1,200,000 per year

    OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

  • Service Desk Team Lead

    1 week ago

    Makati City, National Capital Region, Philippines Stores Specialists Inc. Full time ₱104,000 - ₱130,878 per year

    The Service Desk Lead oversees the day-to-day operations of the SSI IT Service Desk, with the primary goal of ensuring timely and efficient resolution of user issues and requests.The role makes decisions about the coordination of the team's day-to-day activities to ensure deadlines and service levels are met.Provide guidance, training, and support to Service...

  • Service Desk Engineer Level 1

    1 week ago

    Makati City, National Capital Region, Philippines Exigo Tech Full time ₱104,000 - ₱130,878 per year

    About the businessExigo Tech is a Sydney-based Technology Solutions Provider focused on providing solutions in three primary verticals: Infrastructure, Cloud, and Application to businesses across Australia. We help companies reach operational efficiencies by empowering them with technology solutions that drive their business processes.The Opportunity:We are...

  • Level 1

    2 weeks ago

    Makati City, National Capital Region, Philippines Thakral One Full time ₱500,000 - ₱1,000,000 per year

    Role Level 1 (L1) Support Engineer – Network MonitoringAbout the Role As a Level 1 Support Engineer under the Client's Network Infrastructure team, you will be responsible for the front-line monitoring and support of network devices and systems. This role provides essential support for alerts, incidents, and service requests, ensuring that critical...

  • Service Desk Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Systemantech, Inc Full time ₱192,000 per year

    Primarily responsible for calls and e-mails received via ITG Help Desk hotlines and mailbox. Logged all request received on ME SDP Ticketing System and continuously monitor status. Ensure that all reported IT-related problems and/or requests received are acted upon within the set standards.Responsible for logging and issuing incident ticket numbers for all...