IT Help Desk Level 1

What you'll be doingRespond to user requests and incidents through phone, email, or ticketing systemDiagnose and resolve common software and hardware issuesProvide end-user training and guidance on the use of IT systems and applicationsEscalate complex issues to higher-level support teams as neededMaintain accurate records and documentation of all support...

Service Desk Engineer Level 1Exigo Tech is a Sydney-based Technology Solutions Provider focused on providing solutions in three primary verticals: Infrastructure, Cloud, and Application to businesses across Australia. We help companies reach operational efficiencies by empowering them with technology solutions that drive their business processes.The...

Position: Help Desk SupportLocation: Makati CityThe Help Desk Support will serve as the first point of contact for clients' inquiries and concerns related to Life Insurance, HMO/Medical benefits, and Personal Accident Insurance. This role ensures timely resolution, accurate information dissemination, and efficient coordination with providers and internal...

OverviewRole: L1 Help Desk AnalystPosition Summary: The Level 1 Help Desk Analyst provides first-line technical support to internal employees, resolving basic hardware and software issues. This role is essential in ensuring smooth day-to-day IT operations and maintaining high level of user satisfaction.Key ResponsibilitiesRespond to help desk tickets,...

IT Help Desk AssociateLocation: Onsite – Quezon City | Shifting / Night ShiftTake the next step in your IT career and join our team as an IT Help Desk Associate.In this role, you will serve as the first line of support for global clients, addressing technical concerns such as troubleshooting, account management, and system-related issues. You will play an...

As a Service Desk / Help Desk Specialist, you will play a vital role in providing efficient and effective IT support to our customers, ensuring their technology needs are met and resolved in a timely manner.Location: Eton, Centris, QC.Job Description:Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing...

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced,...

Nogle Philippines Inc.is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which is tailored to the unique needs of global financial technology firms. Nogle Philippines Inc. offers several key operations positions, enabling the delivery of cutting-edge technology and tailored...

OverviewTalent Acquisition | Hiring & Onboarding | IMTENAN GroupJoin Imtenan Group as an IT Help Desk - Immediate Hiring.Location: Obour City, CairoEmployment Type: Full-TimeImtenan is an Egyptian brand focused on the production and retail sale of nutritional and healthy products including natural foods, diet, energy, immunity and skin-care products, as well...

Location: Cyberpod, EDSA Cor Quezon Ave, Pinahan, Quezon City, 1100 Metro ManilaRequired for Service Desk Analyst L1Willing to work in 24x7 shiftsTo provide 1st line technical support; answering support queries via phone, email, Chat and WebTo maintain a high degree of customer service for all support queries and adhere to all service management...