Operations Manager
1 week ago
Key Responsibilities:
Operational Oversight
Manage the end-to-end laundry process, including sorting, washing, drying, folding, ironing, and packing.
- Ensure all machinery and equipment are operating efficiently and safely.
- Coordinate production schedules to meet client delivery timelines and volume requirements.
Team Leadership
Supervise, train, and motivate laundry staff across shifts.
- Develop and enforce performance standards and workplace policies.
- Conduct regular team meetings to align goals and provide updates.
Quality Assurance
Implement and monitor quality control measures to ensure high standards in cleanliness, finishing, and packaging.
- Address customer complaints and identify root causes of quality issues.
Health & Safety Compliance
Enforce compliance with health, safety, and environmental regulations.
- Conduct regular safety audits and risk assessments.
Inventory and Resource Management
Manage inventory of chemicals, detergents, linen, and other supplies.
- Monitor usage and reduce waste to control costs.
Process Improvement
Analyze workflow and identify opportunities for efficiency improvements.
- Implement lean practices and recommend upgrades to equipment or systems as needed.
Reporting and Documentation
Maintain operational records, production reports, and employee attendance.
- Provide regular updates to senior management on KPIs and operational performance.
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