Business Development Representative

*Position Title:*
Business Development Representative

*Work Set Up:*
On-Site

*Schedule:*
10:00 PM to 7:00 AM PH Time

*Job Location:*
Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

*Quick Rundown:*
The Business Development Representative is responsible for driving sales growth by engaging with customers and prospects to understand their needs, recommend tailored solutions, and build long-term relationships. The role involves upselling and cross-selling opportunities, proactive outreach through calls and emails, and collaboration with the sales and management team to achieve targets.

*What You'll Do:*

• Conduct detailed fact-finding with customers on each inquiry/project, understanding their needs, and identifying opportunities for upselling and cross-selling
• Recommend our best-selling products, offer additional items, and provide competitive pricing
• Build and nurture relationships with customers, tailoring solutions to meet their unique requirements
• Proactively engage with customers and prospects through regular calls and emails to build customer accounts, convert leads into customers, and handle potential objections
• Collaborate with the sales and management team to develop effective strategies and tactics for achieving sales targets
• Utilize sales techniques to generate new business opportunities and effectively communicate the value proposition and benefits of our products and services to potential clients
• Maintain accurate and up-to-date records of sales activities, customer interactions, and progress in CRM software
• Demonstrate excellent written and verbal English skills in all communications with clients, colleagues, suppliers, and stakeholders
• Contact relevant datasets to re-engage customers and pull leads when necessary

*What We're Looking For:*

• At least 3 years of experience in sales and the BPO industry
• Strong understanding of sales techniques and methodologies
• Exceptional written and verbal English communication skills, with the ability to articulate ideas clearly and persuasively
• Highly motivated and target-driven individual with a passion for driving business growth
• Display polite and professional communication via phone, chat, and email at all times
• Excellent interpersonal and relationship-building skills
• Ability to work effectively both independently and collaboratively within a team
• Proficient in using CRM software and other sales productivity tools
• Ability to work independently and prioritize workload in a fast-paced environment
• Strong numerical aptitude and analytical thinking to ensure accurate pricing and markup
• First-class communication and interpersonal skills
• Fast learner and multitasking
• Strong attention to detail and quality
• Controlling time management
• Commercially aware and strategic thinker
• Negotiation, influencing, and stakeholder management abilities

*Why You'll Love Joining the CO Fam
At
Clark Outsourcing
, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal.
Our culture is unmatched*
(seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

*Health and Welfare Benefits:*
HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

*Beyond Work:*
Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

*Travel Opportunities:
We send at least 20 staff per year to visit our clients in the
US, UK, and Australia*
, giving you international exposure and experience.

*Leave Benefits:*
Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

*Extra Perks:
Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our
COol & flexible workplace.
Growth and Recognition:
Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing
Coaches
At CO, it's not just about work - it's about loving where you work. Ready to experience the
best workplace ever*
? We can't wait to welcome you to the team