Sales Support Administrator
2 days ago
We have an exciting day shift opportunity available for a Sales Support Administrator. Work from home or the office – you choose
When you join Yempo, you'll receive the following fantastic benefits:
- Highly competitive salary – paid weekly
- HMO enrollment on commencement
- Additional HMO dependents added each year of service
- 20 vacation days per year; 7 sick days
- Annual performance bonuses and incentives
- Annual salary reviews and increases
- Free cooked rice, snacks and hot drinks
- Company polo shirts provided
- Fantastic, bright and cheerful open-plan work environment
- Prestigious clients and highly professional and friendly co-workers
Our Client
Join an established and reputable firm with a 20-year history of success. Be part of a great culture where teamwork, support, and collaboration are at the core of everything they do. This company is proudly 100% certified as a 'Great Place to Work,' offering an environment where you can thrive both personally and professionally.
We are seeking a detail-oriented Sales Support Administrator to provide end-to-end support for our Australian sales team. This role focuses on CRM management, quoting, order processing, and client coordination to ensure the sales process runs smoothly and efficiently.
Key Responsibilities
- Manage and update CRM data for Australian accounts (leads, activities, notes, follow-ups).
- Prepare and process staff requests for quotes and orders with accuracy and speed.
- Monitor and triage incoming emails, escalating urgent matters when Sales Representatives are unavailable.
- Coordinate and schedule client appointments, including confirmation of product availability.
- Generate and share sales reports and pipeline updates for Sales Reps.
- Ensure timely follow-up on leads, quotations, and proposals.
- Maintain strong knowledge of products, services, and promotions to support the AU market effectively.
- Provide administrative assistance, back-up for incoming calls, and support on ad-hoc projects.
- Work closely with the Sales Team to streamline CRM use, sales processes, and client communications.
Your Background
- Minimum 5 years' experience as a Sales Administrator, Sales Support, or similar role.
- Proven experience supporting Australian clients/accounts is highly regarded.
- Strong skills in CRM systems and Microsoft 365, with excellent data accuracy and reporting ability.
- Hands-on experience in quoting, order management, and sales documentation.
- Excellent organizational and time-management abilities, with the capacity to work independently.
- Meticulous attention to detail in handling data, reports, and client information.
- Strong communication skills (spoken and written English), with a professional yet approachable style.
- Ability to adapt in a relaxed but professional team culture.
Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.
Job Types: Full-time, Permanent
Pay: Up to Php60,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Work from home
Work Location: Remote
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