Receptionist
1 week ago
Key Responsibilities
- Patient Interaction:
Greet patients and visitors, provide directions, and maintain a friendly and professional demeanor.
- Appointment Management:
Schedule, confirm, and reschedule patient appointments, managing the clinic's calendar effectively.
- Administrative Tasks:
Handle phone calls and emails, answer patient questions, and provide general information about the clinic.
- Patient Records:
Create, maintain, and organize patient records, ensuring accuracy and confidentiality in accordance with privacy procedures like HIPAA.
- Financial Operations:
Process patient payments, verify insurance information, and assist with billing inquiries.
- Communication:
Serve as a liaison between patients and medical staff, ensuring clear communication and coordinating information flow.
- Clinic Upkeep:
Maintain the cleanliness and organization of the front desk and waiting areas, ensuring a positive environment.
- Office Support:
Organize and maintain files, order medical and office supplies, and perform other clerical tasks as needed.
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