Bookkeeper - PH

6 days ago

Manila, National Capital Region, Philippines Compass Experience Labs Full time

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn�t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

About the Role

We are looking for a highly analytical and detail-oriented Bookkeeper to support our organization. This resource will be responsible for maintaining accurate financial records, reconciling accounts, and supporting day-to-day accounting operations. This role requires strong attention to detail, excellent organizational skills, and the ability to work with multiple clients in a fast-paced environment.


Key Responsibilities:
Accounting & Bookkeeping

  • Record day-to-day financial transactions in line with client guidelines and standards.

  • Maintain general ledgers, journals, and subsidiary accounts.

  • Process accounts payable and accounts receivable.

  • Reconcile bank statements, credit card statements, and other financial accounts.

  • Track expenses, invoices, collections, and payments.

Reporting & Documentation

  • Prepare monthly, quarterly, and annual financial reports for clients.

  • Generate aging reports, cash flow summaries, and expense reports.

  • Assist in preparing financial statements and compliance documentation.

  • Maintain well-organized records for internal review and audits.

Compliance & Process Improvement

  • Ensure compliance with client-specific accounting standards and regulatory requirements.

  • Support internal and external audits.

  • Recommend improvements to enhance accuracy and efficiency.

Qualifications & Skills:

  • Bachelor�s degree in Accountancy, Finance, Business Administration, or related field is highly preferred.

  • At least 5 years of bookkeeping or accounting experience (BPO experience preferred).

  • Knowledge of general accounting principles and best practices.

  • Proficiency with accounting tools (QuickBooks, Xero, SAP, NetSuite, or similar).

  • Strong Excel skills (pivot tables, formulas, data management).

  • Excellent communication skills in English.

Preferred:

  • Experience supporting U.S. clients.

  • Familiarity with international accounting standards and client-specific compliance.

  • Accounting or bookkeeping certifications (e.g., QuickBooks Certified, Xero Certified).

Technology Requirements:

  • A licensed Windows computer with a serial number is the only computer we will accept for this position. We don't allow customized or jailbroken homemade devices.

  • Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam. Download and upload speed must be at least 25MBPS.

  • All agents must have a working camera to be used during training sessions and 1:1 conversations

  • Agents must be willing to have Crowdstrike be installed in their personal computer/laptop

  • Agents must have a working headset with a microphone, speakers are not permitted for use while on calls.

  • Processor: Intel Core i5-4440, CPU 2.10 GHz

  • Memory: Minimum: 8GB but recommend: 16 GB

    • OS: Windows 32-Bit and 64-Bit (Windows 11)

  • All agents will be required to install third-party software in order to run the screen capture module:

    • Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x

Benefits:

  • A fully remote work environment

  • Comprehensive training on our products and services.

  • Career development opportunities, including internal promotions.

  • A positive and growing work culture that values diversity and inclusivity.

If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

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