Accounts Payable Associate

5 hours ago

Makati City, National Capital Region, Philippines Lean Solutions Group Full time ₱300,000 - ₱450,000 per year

Job Summary:

The Accounts Payable Representative is responsible for supporting the accounting department to ensure the timely and accurate processing of payments to carriers, by reviewing and verifying incoming documentation related to completed vehicle deliveries and scheduling payments. The representative must also demonstrate exceptional customer service to answer carriers' common inquiries over the phone.

Key Responsibilities:

  • Receive and review documents from carriers after vehicle delivery is completed.
  • Make sure all documents meet the requirements and necessary information to proceed with payment.
  • Compare the information and validate if it matches the contract.
    • Schedule payment using Google sheet as per dispatch contract terms.
  • Note and leave comments about TMS.
  • Address requests and answer questions from other departments, commonly regarding payment inquiries and/or providing any documents.
  • Answer phone and email requests/questions, typically regarding payment inquiries.
  • Any other duties as assigned.

Metrics and Expectations:

  • Initial email volume expectations: 100 – 200 emails daily/per representative The team will be measured with the following metrics:
  • Emails closed/Email replies
  • Customers helped
  • Work daily on the assigned tasks and complete them before the deadline.
  • Provide email responses in a timely manner.
  • Attend all scheduled meetings.
  • Be available on all communication channels, and attentive to any message or urgent request

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