Administrative Support Officer

4 days ago

Work from Home, Philippines Wingman Group Full time ₱240,000 - ₱360,000 per year

We are seeking a highly organised and proactive Administrative Support Officer to assist our legal team in managing PEXA workspaces, associated Actionstep client file, client follow-ups, and data entry for property settlements. This role is integral to the smooth operation of our property and conveyancing practice and requires excellent attention to detail, strong communication skills, and a client-focused attitude.

Key Responsibilities:

  • Monitor and manage PEXA workspace stages, ensuring timely task completion.
  • Prepare Settlement Statements and follow up on outstanding items before settlement.
  • Assist with data entry and documentation required within PEXA.
  • Liaise with lawyers, conveyancers, and third parties to facilitate seamless settlements.
  • Troubleshoot basic PEXA, client, and QRO-related issues or escalate where required.

Client Follow-Up

  • Contact clients to obtain missing information, documents, or signatures.
  • Communicate professionally and clearly with clients via phone and email.
  • Track and follow up on outstanding client responses within set timelines.
  • Provide regular updates to legal staff on client engagement progress.

Administrative & Data Entry Tasks

  • Accurately enter and update client and matter data in the Actionstep practice management system.
  • Scan, file, and manage incoming documentation in line with firm protocols.
  • Draft and prepare standard letters and documents using firm templates.
  • Provide administrative support to lawyers and conveyancers, especially around property transactions.

Key Skills and Attributes:

  • Strong attention to detail and accuracy in data handling.
  • Excellent organisational and time management abilities.
  • Clear and professional written and verbal communication skills.
  • Proficient with Microsoft Office, Outlook, Actionstep, and PEXA.
  • Ability to work both independently and as part of a team.

Qualifications & Experience:

  • Prior administrative experience in a legal or property/conveyancing environment is preferred.
  • Experience with PEXA is highly desirable or the ability to learn new systems quickly.
  • Familiarity with Actionstep or similar practice management software is a plus.

Job Type: Full-time

Pay: From Php29,000.00 per month

Benefits:

  • Work from home

Experience:

  • Actionstep: 2 years (Required)
  • PEXA: 2 years (Required)
  • Legal department: 2 years (Required)
  • Conveyancing: 2 years (Required)

Work Location: Remote

Expected Start Date: 08/25/2025

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