Case Manager

2 days ago

Quezon City, National Capital Region, Philippines IFIVE INC. Full time $104,000 - $130,878 per year

Highlights

  • Competitive compensation and benefits packages
  • Continuous professional development and learning opportunities.
  • Regular engagement activities and events

_________________________________________________________________________

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent We are looking for Case Manager to be part of our US Law Firm Client.

MAIN RESPONSIBILITIES

  • Manage and monitor multiple time-sensitive cases efficiently.

  • Maintain a comprehensive understanding of each case, including its status, required documentation, and necessary actions.

  • Establish and sustain proactive communication with clients via phone or written correspondence, providing guidance on documentation requirements, legal procedures, and deadlines.

  • Conduct regular follow-ups with clients to assess their status, collect necessary information, and update them on case progress.

  • Accurately record client data and document all case activities in the designated case management system.

  • Ensure all relevant documents are securely stored in the case management system under the client's profile.

  • Prepare and submit appeals within prescribed deadlines.

  • Collaborate closely with case managers on claim reviews, denials, appeals, and case withdrawals by providing accurate and well-documented case details.

  • Escalate missed deadlines, overdue tasks, and process inefficiencies to the supervisor and US Manager as necessary.

  • Maintain a structured task list daily, prioritizing tasks based on deadlines to prevent delays.

  • Respond to client inquiries, including calls, emails, and voicemails, within established response times.

  • Other duties as assigned.

WHAT ARE WE LOOKING FOR?

  • Candidates with at least 2 years and up of BPO experience
  • Must be knowledgeable in SSDI (Social Security Disability Insurance)
  • Comfortable with technology like MS office applications and internet browsing.
  • Must be able to work in our site at 8th Floor Zeta Tower Bridgetowne, C-5 Quezon City

  • Case Manager

    2 days ago

    Quezon City, National Capital Region, Philippines Ifiveglobal Full time $40,000 - $60,000 per year

    About the job Case Manager Highlights Competitive compensation and benefits packages Continuous professional development and learning opportunities Regular engagement activities and events ______________________________________________________________________________ CASE MANAGER Work for our global clients and immerse in our rich and diverse...

  • Case Manager

    2 days ago

    Quezon City, National Capital Region, Philippines IFIVE INC. Full time $40,000 - $60,000 per year

    HighlightsCompetitive compensation and benefits packagesContinuous professional development and learning opportunitiesRegular engagement activities and events______________________________________________________________________________CASE MANAGERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and...

  • Case Manager

    2 days ago

    Quezon City, National Capital Region, Philippines IFIVE INC. Full time $40,000 - $80,000 per year

    HIGHLIGHTSCompetitive compensation and benefits packagesContinuous professional development and learning opportunitiesRegular engagement activities and events______________________________________________________________________________CASE MANAGERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and...

  • Case Manager Supervisor

    2 days ago

    Quezon City, National Capital Region, Philippines The Firm Exp. Full time $104,000 - $130,878 per year

    About Us:We are a dynamic and growing U.S.-based personal injury law firm dedicated to providing exceptional service and support to our clients. We are seeking a Remote Case Manager Supervisor to oversee our case management team, ensure smooth workflow, and maintain high standards of client service. This position is open to international candidates only and...

  • Medical Legal Case Manager

    2 days ago

    Quezon City, National Capital Region, Philippines Thompson Law Firm Full time ₱1,529,112 per year

    · • Review, analyze, and summarize client medical records for legal case files· • Coordinate and manage medical referrals to trusted healthcare providers· • Follow up with clients and doctors to ensure timely treatment and documentation· • Identify gaps in treatment or additional care that could improve case value· • Communicate professionally...

  • Professional Case Manager

    7 days ago

    Makati City, National Capital Region, Philippines beBeeAuthorization Full time ₱800,000 - ₱1,200,000

    Job OpportunityWe are seeking a skilled Professional to manage Healthcare cases.About the RoleThe ideal candidate will have experience in Authorization and Case Management.ResponsibilitiesAnalyze member clinical records.Process Initial or Pre-Authorization via Phone or via Email.Respond to provider requests.Communicate to insurance providers for...

  • case manager

    6 days ago

    Makati City, National Capital Region, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full time

    With over 16 years of experience, Debt Busters is one of Australia's most trusted partners for financial freedom. Join our team of experts and gain unrivaled knowledge of debt and learn how to identify and implement the perfect solution for our client's financial problems.Be well rewarded while making a meaningful impact on people's lives by solving their...

  • Customer Case Management Officer

    2 days ago

    Makati City, National Capital Region, Philippines AXA Full time ₱900,000 - ₱1,200,000 per year

    MAIN PURPOSE OF THE JOB: Main Responsibilities · Conducts review and investigation of L2/Complex cases that involve Life, Health, and General Insurance products and/or transactions, either Claim or Non-Claim Related · Facilitates direct communications to customers/complainants related to the L2/Complex case via standard business channels (i.e., calls,...

  • Case Management Specialist

    2 days ago

    Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱500,000 - ₱1,000,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Case Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture...

  • Document Reviewer and Case Management Officer

    7 hours ago

    Mandaluyong City, National Capital Region, Philippines ALLBANK (A THRIFT BANK), INC. Full time $104,000 - $130,878 per year

    Job Summary:The Document Reviewer and Case Management Officer is responsible in reviewing the OPS documentation and handling cases from complaints and dispute filed.DUTIES AND RESPONSIBILITIES1.     Facilitates the review and verification of the documents of Operator Payment System (OPS) accounts submitted by the branch.2.     Ensures the...