Credit and Collections Associate

4 hours ago

Davao City, Davao, Philippines GH Max Corporation Full time ₱250,000 - ₱500,000 per year

Job description:

The Credit and Collections Associate oversees payment transactions, issuing receipts, and ensuring compliance with financial regulations. They interact with customers, maintain records, and collaborate with internal teams to protect the company's finances and uphold positive customer relations.

DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES:

  • Preparation of Daily Collectors' Guide and Cash Reports: Responsible for compiling and organizing daily collectors' guides and preparing comprehensive cash reports at the end of each business day. This involves meticulously recording all transactions and ensuring accuracy in financial documentation.
  • Customer Follow-Up via Phone Calls: Initiates proactive communication with customers through follow-up phone calls to address inquiries, provide updates on outstanding balances, and ensure timely payments. Maintains professional and courteous communication to foster positive relationships with clients.
  • Payment Collection and Issuance of Official Receipts: Facilitates the collection of payments from customers, verifies payment amounts, and issues official receipts for transactions conducted. Ensures adherence to established protocols and regulatory requirements in handling
  • Endorsement of Cash or Checks for Bank Deposits: Ensures proper handling of collected cash and checks by endorsing them for deposit into designated bank accounts. Upholds integrity and accuracy in financial processes to prevent discrepancies or errors in depositing funds.
  • Monitoring of Official Receipts from Collectors: Conducts regular monitoring of official receipts collected by collectors to track transactions, reconcile records, and identify any discrepancies or irregularities. Implements corrective actions as necessary to maintain financial integrity.
  • Review of Collectors' Daily Guides: Conducts thorough reviews of collectors' daily guides from the previous day to validate transactions, reconcile accounts, and identify any discrepancies or issues that require attention or resolution.
  • Generation of Statements of Account: Prepares detailed statements of account for both downtown and out-of-town clients, summarizing transaction histories, outstanding balances, and payment statuses. Ensures accuracy and completeness in financial statements to facilitate transparent and efficient account management.
  • Assistance with Credit Line Applications: Provides support and assistance to customers or clients in applying for credit lines, guiding them through the application process, and ensuring compliance with relevant policies and procedures.
  • Verification of Balances between Purchase Orders and Invoices: Conducts comprehensive checks to verify balances between purchase orders and invoices, reconciling discrepancies and ensuring alignment with contractual agreements and financial obligations.
  • Distribution of Updated Statements of Account: Distributes updated statements of account to all customers promptly, ensuring timely and accurate delivery of financial information. Facilitates clear communication and transparency in financial dealings to foster strong customer relationships and satisfaction.

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