Lifecycle Data Analyst

41 minutes ago

Manila, National Capital Region, Philippines Maya Full time ₱1,200,000 - ₱2,400,000 per year

About the job

The Data and Analytics Specialist will support the Customer Lifecycle Management and Sales teams in providing performance visibility and in deriving insights to steer the CLM and Sales teams in achieving targets.

What you will do:

  • Find, analyze, and propose and report areas for improvement in customers' journey with our bank and wallet products
  • Regular and timely reporting on CLM and Sales performance
  • Ad-hoc calculations of CLM, sales and bank related KPIs
  • Coordination with the CLM and Sales teams and other stakeholders
  • Automation Builds of reports
  • Creation and delivery of performance decks

What we are looking for:

  • Experience and working understanding with bank products including deposits and lending products.
  • Led or part of team that managed Customer Lifecycle
  • At least 5 years of experience in scripting using Excel, SQL and Python
  • Working knowledge in PowerBI, Tableau, Database Extraction
  • Degree in Math, Statistics, Engineering, Computer Science, IT or equivalent

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