Home Security Account CSR

1 week ago

Cebu City, Central Visayas, Philippines Metacom Careers Full time ₱180,000 - ₱360,000 per year

HOME SECURITY ACCOUNT
Cebu City

  • at least HS Grad (old curriculum) / SHS Grad
  • with/without BPO experience
  • Excellent Communication Skills

PHP 15, ,000

  • Customer support: Answer inbound calls, emails, or chats from customers regarding their home security systems.
  • Technical assistance: Provide troubleshooting for issues with alarms, cameras, smart locks, and other devices.
  • Account management: Assist customers with account inquiries, including billing, service plans, and upgrades.
  • System support: Help customers with system setup, configuration, and mobile app connectivity.
  • Issue resolution: Work with technical teams to ensure fast and efficient resolution of customer problems.

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