Salesforce CSR AGENT Virtual Hiring Process WFH Set

3 days ago

Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱900,000 - ₱1,200,000 per year

About the role

Auxilia Inc. is seeking a highly motivated and customer-focused Salesforce Customer Service Representative (CSR) Agent to join our dynamic team. This is a full-time, work-from-home role based in Cebu City, Cebu. As a Salesforce CSR Agent, you will be responsible for providing exceptional customer service and support to our clients, utilising your expertise in the Salesforce platform.

What you'll be doing

  • Handling inbound customer inquiries and resolving issues in a timely and efficient manner
  • Providing technical support and guidance on the use of Salesforce to customers
  • Documenting customer interactions and maintaining accurate records in the Salesforce system
  • Identifying and escalating complex issues to the appropriate team or management
  • Contributing to the continuous improvement of our customer service processes and procedures
  • Participating in regular training and development to stay up-to-date with the latest Salesforce features and functionality

What we're looking for

  • 1-2 years of experience in a customer service or call centre role, preferably within the Salesforce ecosystem
  • Strong proficiency in the Salesforce platform, including its features, functionality, and best practices
  • Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and empathetic manner
  • Problem-solving skills and the ability to think critically to provide effective solutions to customer issues
  • Familiarity with customer service software and tools, such as ticketing systems and knowledge management platforms
  • A self-motivated and adaptable mindset, with the ability to work independently in a remote environment

What we offer

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits, including medical, dental, and vision insurance
  • Opportunities for professional development and career advancement
  • Flexible work arrangements and support for work-life balance
  • A dynamic and collaborative work culture that values teamwork and innovation

About us

Auxilia Inc. is a leading provider of customer service and technical support solutions, leveraging the power of the Salesforce platform. We are dedicated to delivering exceptional service to our clients and creating a rewarding work environment for our employees. Join our team and be a part of our mission to transform the customer experience.

Apply now for this exciting opportunity to become a Salesforce CSR Agent at Auxilia Inc.

  • CSR AGENT WFH SET UP

    2 weeks ago

    Cebu City, Central Visayas, Philippines ARKCOR INC Full time ₱150,000 - ₱250,000 per year

    About the role ARKCOR INC' is seeking a talented CSR AGENT WFH SET UP ( Telco Account) to join our dynamic team. This is a full-time, virtual role based in Guadalupe Cebu City Cebu. As a CSR Agent, you will be responsible for providing exceptional customer service to our Telco clients, ensuring their needs are met with the utmost care and...

  • Voice Account CSR AGENT WFH

    1 day ago

    Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱180,000 - ₱300,000 per year

    About the role AUXILIA INC' is seeking an enthusiastic Voice Account* CSR AGENT* WFH - SET UP to join their team. This is a full-time role based in Cebu City, Cebu, offering the opportunity to work from home. As a customer service representative, you will be responsible for providing exceptional support to our clients through timely and effective...

  • CSR Hiring

    1 day ago

    Cebu City, Central Visayas, Philippines Global Group Innovative Services, Inc. Full time ₱18,000 - ₱292,000 per year

    OCTOBER MASS HIRING – EXPERIENCED & ASPIRING CSRs (Healthcare | Finance | Retail | Logistics) Up to ₱29,000 Monthly Package + ₱10K–₱20K Bonuses Cebu Sites: IT Park | Montage | Mactan Newtown | J Centre (Mandaue) Start Dates: October 2–30, 2025 Job SummaryWe're hiring Customer Service Representatives (CSRs) for multiple leading accounts in...

  • Call Center Agent

    2 weeks ago

    Cebu City, Central Visayas, Philippines MELVAR GLOBAL PLACEMENT AGENCY Full time ₱24,000 per year

    Start Date: October 2025 | Virtual Hiring Process OnlyWe are urgently hiring Customer Service Representatives (CSR)Why Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerQualifications:Open to applicants with or without BPO experienceMust have strong...

  • CSR - Call Center Agents (One Day Virtual Process Only)

    7 days ago

    Cebu City, Central Visayas, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱900,000 - ₱1,200,000 per year

    About the roleJoin the dynamic team at YWA HUMAN RESOURCE CORPORATION' as a CSR - Call Center Agent. In this full-time role, you will be part of a vibrant call centre environment based in Cebu City, Cebu, providing exceptional customer service to our clients. This is an exciting opportunity to develop your skills in the customer service industry and...

  • Hotel Reservation Call Center Agent Wfh Set

    1 day ago

    Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱200,000 - ₱400,000 per year

    About the roleAUXILIA INC' is seeking a dynamic and customer-focused Hotel Reservation Call Center Agent to join our team. This full-time role is based in Central Cebu City, Cebu and offers the opportunity to work from home (WFH) with a set-up provided. As a Hotel Reservation Call Center Agent, you will be responsible for providing exceptional customer...

  • CSR Hiring

    2 weeks ago

    Cebu City, Central Visayas, Philippines MANNA WORKMAN`S AGENCY INC. Full time ₱150,000 - ₱250,000 per year

    We are looking for a motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, providing support, answering questions, and resolving issues to ensure a positive customer experience.Qualifications:High school diploma or equivalent (Associate or Bachelor's degree...

  • URGENT HIRING: CSR Travel Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines LEX iSolutions PH Full time ₱35,000 - ₱45,000 per year

    HIRING: CSR Travel Specialists Salary Range: ₱35,000 – ₱45,000 (based on travel & GDS experience) Salary Packages:₱35,000 – with 2 years Travel & GDS experience₱40,000 – with 3 years Travel & GDS experience₱45,000 – with 4 years Travel & GDS experience Qualifications:At least 2 years GDS experience (e.g., Amadeus, Sabre,...

  • WAVE 2 CSR

    2 weeks ago

    Cebu City, Central Visayas, Philippines MELVAR GLOBAL PLACEMENT AGENCY Full time ₱100,000 - ₱300,000 per year

    Start Date: August 2025 | Virtual Hiring Process OnlyWe are urgently hiring Customer Service Representatives (CSR)Why Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerQualifications:Open to applicants with or without BPO experienceMust have strong...

  • CSR - Virtual Process |Open for No experience

    2 weeks ago

    Cebu City, Central Visayas, Philippines Clu Forwarding Services Full time ₱288,000 - ₱864,000 per year

    NO WORK EXPERIENCE REQUIRED | OPEN FOR FRESH GRADUATES ENJOY UP TO PHP 24,000 PAYCustomer Service RepresentativeStart Date: September 2025 | Virtual Hiring Process OnlyWhy Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerWhat are we looking for?Open to...