Client Services Administrator

3 days ago

Taguig, National Capital Region, Philippines WTW Full time ₱250,000 - ₱500,000 per year
Description

The Role 

  • Responsible for an excellent administrative support to the Global Client Support Coordinators;
  • Process client software license in a timely and accurate manner, ensuring compliance with software license agreement, quality procedures and agreed timelines;
  • Assist client and client services team such as, providing quotations, processing renewals, processing new and additional sales in accordance with the client's software license agreement and software terms, uploading contracts to client contract database, and other online applications necessary to process clients' business transactions;
  • Take orders, manage triage incoming mails, updating financial systems with appropriate client contact information, generating and updating software invoices and monitoring ticketing system to ensure that issues are resolved in a timely manner by relevant person;
  • Keep up to date on all quality policies, procedures, work instructions and documentation issued by the business;
  • To proactively respond to internal ad-hoc requests in a timely manner; 
Qualifications

The Requirements 

  •  Experience of administration and customer service in a professional services environment;
  •  Proven track record of working in a fast-paced business;
  •  Ability to escalate issues in accordance with escalation policy;
  •  Customer focused with exceptional attention to detail and strong customer service skills;
  •  Enthusiastic with a can do attitude;
  • Good interpersonal skills, ability to communicate effectively with people at all levels and also be a team player.

WTW is an Equal Opportunity Employer

  • Client Service Administrator

    1 week ago

    Taguig, National Capital Region, Philippines Smartmove (SMHL Business Inc.) Full time ₱360,000 - ₱540,000 per year

    Who We Are:We are an Australian Financial Services Group with a network of over 100 Financial Advisors spanning across Australia. Driven by the purpose of empowering our clients through expert Financial Advice, our Advisors collaborate to craft tailored strategies for every stage of our clients' lives, covering areas such as wealth and retirement planning,...

  • Client Services Administrator

    1 week ago

    Taguig, National Capital Region, Philippines Willis Towers Watson Full time ₱250,000 - ₱500,000 per year

    Job DescriptionThe Role Responsible for an excellent administrative support to the Global Client Support Coordinators; Process client software license in a timely and accurate manner, ensuring compliance with software license agreement, quality procedures and agreed timelines; Assist client and client services team such as, providing quotations, processing...

  • Client Service Account Manager

    6 days ago

    Taguig, National Capital Region, Philippines GodHeir Services Full time ₱900,000 - ₱1,200,000 per year

    Client Service Account ManagerJob SummaryWe are seeking a Client Service Account Manager to serve as a key advisor, providing strategic advice and consultation to clients. You will collaborate with internal teams to develop and implement business plans that exceed client expectations while ensuring compliance with risk policies. This role is based onsite in...

  • Client Services Engineer

    3 days ago

    Taguig, National Capital Region, Philippines Alphaserve Technologies Full time ₱1,500,000 - ₱3,000,000 per year

    Role Title: Service Desk Analyst Reports To: Manager/ Supervisor Level (Jr./Sr.):  Mid-Level Division: Service Sub-Division:  Service Desk Position SummaryThe Service Desk Analyst is responsible for delivering first class service, advice and technical support to Eze Castle clients, through the highest standards of customer service, efficiency, knowledge...

  • Client Services Engineer

    3 days ago

    Taguig, National Capital Region, Philippines Alphaserve Technologies®, an ECI Company Full time ₱450,000 - ₱900,000 per year

    Role Title:Service Desk AnalystReports To:Manager/ SupervisorLevel (Jr./Sr.):Mid-LevelDivision:ServiceSub-Division:Service Desk*Position Summary*The Service Desk Analyst is responsible for delivering first class service, advice and technical support to Eze Castle clients, through the highest standards of customer service, efficiency, knowledge and integrity....

  • Client Care Coordinator

    2 weeks ago

    Taguig, National Capital Region, Philippines Polystar General Services Full time ₱150,000 - ₱250,000 per year

    About the role Polystar General Services' is seeking a dedicated Client Care Coordinator to join our dynamic team. This full-time position is based in Taguig City, Metro Manila and will play a pivotal role in providing exceptional customer service and administrative support to our valued clients.What you'll be doingServe as the primary point of contact for...

  • Client Services Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Alveo Land Full time ₱1,500,000 - ₱2,500,000 per year

    The Client Services Manager takes the lead in establishing, developing, maintaining, and fostering positive relationship with ALVEO unit owners/buyers to maximize sales opportunities and deliver premium high-quality customer living experience. This role focuses on overseeing the effective and efficient client services operations from pre-to-post delivery of...

  • Senior Client Service Officer

    2 weeks ago

    Taguig, National Capital Region, Philippines XIN SERVICES CORP Full time ₱40,000 - ₱80,000 per year

    POSITION DESCRIPTIONJOB TITLE: Senior Client Service Officer | AU Mortgage Loan | WFHJOB TYPE: Full-timeLOCATION: Home - BasedWhat We Are Looking For2–4 years' experience in client handling within the Australian mortgage industryProficiency in Core Banking Systems and major Australian lender broker portalsExperience using in-house CRM platforms for client...

  • Senior Client Service Officer

    1 week ago

    Taguig, National Capital Region, Philippines XIN SERVICES CORP Full time ₱900,000 - ₱1,200,000 per year

    POSITION DESCRIPTIONJOB TITLE: SeniorClient Service Officer – AU MortgageJOB TYPE: Full-timeLOCATION: Home - BasedWhat We Are Looking For2–4 years' experience in client handling within the Australian mortgage industryProficiency in Core Banking Systems and major Australian lender broker portalsExperience using in-house CRM platforms for client data and...

  • Client Services Officer

    17 hours ago

    Taguig, National Capital Region, Philippines Vantage Financial Corporation (eBiz Western Union) Full time ₱80,000 - ₱120,000 per year

    Job Summary:The Client Services Officer, under PhilEquity Management Inc., ensures exceptional service delivery and client satisfaction by building and maintaining strong client relationships, addressing client needs, and driving customer retention and brand loyalty.Responsibilities:Serve as the main liaison between the fund management company and its...