Client Services Manager

7 hours ago

Taguig, National Capital Region, Philippines Alveo Land Full time ₱1,500,000 - ₱2,500,000 per year

The Client Services Manager takes the lead in establishing, developing, maintaining, and fostering positive relationship with ALVEO unit owners/buyers to maximize sales opportunities and deliver premium high-quality customer living experience. This role focuses on overseeing the effective and efficient client services operations from pre-to-post delivery of ALVEO projects while ensuring quality, compliance, timeliness, and superior customer satisfaction rating.

Job Qualifications:

  1. Graduate of Bachelor's Degree in Communication, Hospitality, Business Administration/Management, or any business/technical-related courses.

  2. Minimum 6-8 years relevant work experience in real estate development firms/other related industries and/or handled various client services functions in managerial level.

  3. Excellent in all aspects of communication including oral, written, presentation and negotiation skills.

  4. With very strong critical thinking, problem-solving and analytical skills.

  5. Highly proficient in MS Office applications – MS Excel, PowerPoint, and Word.

  6. With strong business/financial acumen in relation to client services, market/competition trends, and business processes/operations .

  7. Can deal and handle (high) complex/critical problems and tasks relevant to client services operations.

  8. With strong leadership skills, strategic thinking, result-driven and process approach mindset as well as proven track record in driving and achieving business objectives and results.

  9. Very keen on details specifically on different aspects of client services operations.

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