Administrative Support

4 days ago

Antipolo City, Calabarzon, Philippines Intelegencia Full time ₱144,000 - ₱420,000 per year

Job Title: Client Support Associate

Facilities Management – Maintenance & Repair Department

We are seeking an experienced and detail-oriented Client Support Associate
to join our
Facilities Management – Maintenance & Repair Department
. In this role, you will support Account Managers in delivering excellent customer and vendor services.

Work Setup & Benefits:

  • Schedule:
    Night Shift, 8:00 PM – 5:00 AM, Onsite in
    Antipolo, Rizal
  • Workdays:
    Weekdays only (Weekends Off)
  • Compensation:
    ₱35,000 salary package +
    10%-night differential
  • Perks & Benefits:
  • • HMO after 30 days
  • • Free lunch daily
  • • Free parking
  • • A great place to work company

Key Responsibilities:


• Client Communication:
Maintain effective communication with clients, ensuring timely responses and updates.


•
QA Follow-Up Calls/Emails:
Conduct post-service quality assurance calls or emails, document feedback, and escalate issues to Account Managers as needed.


•
Work Order Coordination:
Gather required information from clients to schedule work orders efficiently.


•
Vendor Sourcing & Onboarding:
Research, vet, and onboard new vendors; ensure all required documentation is submitted to SharePoint.


•
Work Order Processing:
Process work orders through ServiceSync WOM in accordance with customer-specific guidelines and budget limits.

Qualifications:


• Exceptional communication skills


• Strong attention to detail


• Ability to multitask and prioritize effectively


• Experience in record-keeping, invoice processing, and coordination tasks

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