Mortgage Broker Admin Support

10 hours ago

Manila, National Capital Region, Philippines Lendi Group Full time ₱300,000 - ₱600,000 per year

Join our Broker Admin Support Team, where you'll play a vital role in providing exceptional administrative assistance to our Brokers, ensuring seamless coordination with clients, brokers, and our Client Solutions team. As a key member, you'll manage critical support tasks for closing or settling deals, emphasizing efficiency and meticulous attention to detail. Be part of our journey to revolutionize the lending industry and positively impact people's lives.

What you will be doing:

  • Data Entry and Processing: Accurately inputting loan applications, borrower information, and relevant data into the system, ensuring the integrity of our records with meticulous attention to detail and precision.
  • Document Management: Managing crucial loan documents is foundational to our operations. You'll organize, scan, file, and retrieve these documents in strict adherence to established procedures and regulatory requirements.
  • Customer Communication: Engage with borrowers, internal stakeholders, and external partners to facilitate the loan application process, address inquiries, and uphold positive interactions.
  • Administrative Support: Help keep things running smoothly by assisting Australian Brokers and stakeholders with tasks like scheduling appointments, coordinating meetings and preparing reports. You'll also provide general administrative support, including keeping an eye on emails for important actions and keeping everyone updated on application statuses.
  • Appointment and Meeting Management: Oversee appointments and meetings for Australian businesses while maintaining accurate and up-to-date records of all loan applications and related documentation.
  • Ad hoc tasks: May involve occasional monitoring and management of social media accounts, with the flexibility to respond to queries from clients and stakeholders as needed, to support a cohesive working environment. Additionally, it encompasses other ad hoc tasks as assigned.

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