
Mortgage Broking Assistant
4 days ago
As a Mortgage Processing Assistant, you'll work closely with Australian mortgage brokers and clients to ensure smooth and accurate loan processing. You'll be handling end-to-end administrative tasks and ensuring compliance with lender requirements.
Key Responsibilities- Review and prepare mortgage applications for submission to Australian lenders
- Liaise with brokers, clients, and lenders to follow up on outstanding requirements
- Verify supporting documents such as income statements, identification, and bank statements
- Perform data entry into CRM and lender platforms (ApplyOnline, NextGen, etc.)
- Track application progress and update brokers on loan status
- Ensure compliance with Australian lending regulations and policies
- Provide general admin support to the mortgage team
- At least 2 years of experience in Australian mortgage processing/loan administration
- Strong understanding of Australian mortgage products, compliance, and lender requirements
- Experience with mortgage CRM systems (e.g., Mercury, ApplyOnline, Flex) preferred
- Excellent attention to detail and strong organisational skills
- Great communication skills (both written and verbal)
- Ability to work independently with minimal supervision
- Bachelor's degree in Business, Finance, or related field preferred
- Excellent English proficiency (written and verbal) required; IELTS 7.0 or equivalent preferred
- Competitive salary (based on experience)
- Work-from-home flexibility with company support
- Work schedule aligned with Australian business hours (typically 7:00 AM - 4:00 PM PHT)
- Opportunity to work with an Australian client base
- Career growth in a stable and supportive BPO environment
- Be part of a growing company where your contribution is valued
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