Customer Service Representative

2 weeks ago

Pasay, National Capital Region, Philippines GCFA Full time ₱200,000 - ₱300,000 per year

The Customer Service Representative plays a crucial role in fostering positive customer relationships and ensuring high levels of satisfaction. This position is essential for addressing inquiries, resolving issues, and providing necessary information to customers. Working in a dynamic environment, typically within a call center or retail setting, the representative acts as the frontline of communication, representing the company's values and commitment to service excellence. They utilize various tools and technologies to manage customer interactions effectively, significantly impacting customer loyalty and retention.

Key Responsibilities

  • Responding promptly and accurately to customer inquiries via phone, email, or chat.
  • Diagnosing and resolving customer issues efficiently and effectively to ensure customer satisfaction.
  • Maintaining detailed records of interactions and transactions in the customer management system.
  • Providing product information and guidance to customers, assisting with order placements and returns as needed.
  • Collaborating with team members and other departments to enhance the overall customer experience and address escalated issues.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Are you willing to work on nightshift/shifting schedule and full work onsite setup?

Experience:

  • Customer service: 1 year (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines HIRD SERVICES PVT. LTD. Full time ₱240,000 - ₱360,000 per year

    Are you a confident communicator with a passion for providing excellent service? We are seeking skilled Customer Service Representatives to join our growing team in Taguig City.As a Customer Service Representative, you will manage customer inquiries, provide accurate information, and ensure an exceptional customer experience. You will handle interactions...

  • Customer Service Representative

    1 week ago

    Pasay, National Capital Region, Philippines access healthcare Full time ₱900,000 - ₱1,200,000 per year

    About the role We are seeking an experienced Customer Service Representative to join our team at access healthcare in Pasay City, Metro Manila. This is a full-time position that will involve providing exceptional customer service to our clients through phone and online communication. As a Customer Service Representative, you will be the face of our company,...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱360,000 - ₱720,000 per year

    Hiring: Customer Service RepresentativeLocation: Bonifacio Global City, TaguigAvailable Accounts: International & LocalStart Date: October 20 & 27Salary: Up to Php 30,000 per monthWe are looking for an experienced Customer Service Representative to join our growing team. The ideal candidate has excellent communication skills, and a customer-first mindset....

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱288,000 - ₱432,000 per year

    Hiring: Customer Service RepresentativeLocation: Bonifacio Global City, TaguigAvailable Accounts: International & LocalStart Date: October 20 & 27Salary: Up to Php 30,000 per monthWe are looking for an experienced Customer Service Representative to join our growing team. The ideal candidate has excellent communication skills, and a customer-first mindset....

  • Healthcare Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines access healthcare Full time ₱1,500,000 - ₱3,000,000 per year

    About the role As a Healthcare Customer Service Representative - Claims/Billing Specialist at access healthcare, you will be the primary point of contact for customers, providing exceptional service and support for healthcare claims processing. In this full-time role based in Pasay City, Metro Manila, you will play a vital part in ensuring a seamless and...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱240,000 - ₱360,000 per year

    Final offer will depend on your experience and the account assigned.Qualifications:At least 1 year of solid experience in BPO handling international accountsOpen to:Junior High School CompletersSenior High School Graduates2nd Year College UndergraduatesCollege GraduatesMust be willing to attend onsite interviews(Virtual interviews available for select...

  • Customer Service Representative-Virtual Hiring Process

    2 weeks ago

    Pasay, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱60,000 - ₱120,000 per year

    Customer Service Representative (Travel and Hospitality Account)Location: MOA PasayWork Setup: OnsiteSalary Range: 23,000We are seeking dedicated and service-oriented individuals to join our Travel and Hospitality Account as Customer Service Representatives. In this role, you will assist customers with their travel-related inquiries such as flight bookings,...

  • Entry Level Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines J-K Network Manpower Services Full time ₱144,000 - ₱216,000 per year

    Company Profile:An established business process outsourcing provider offering comprehensive solutions to clients worldwide. The company excels in delivering top-tier customer service, technical support, back-office operations, and specialized services aligned with international standards and client requirements.Position DetailsRole: Customer Service...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines Private Advertiser Full time ₱250,000 - ₱500,000 per year

    About the RoleWe are looking for a Customer Service Representativewho will serve as the primary point of contact for clients, ensuring timely, accurate, and efficient coordination of logistics transactions. The ideal candidate is detail-oriented, service-driven, and experienced in handling logistics operations such as delivery monitoring, shipment tracking,...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines -7655-48cb-a6a6-3ecd0eef8e9d Full time ₱15,000 - ₱30,000 per year

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests.Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments...