Entry Level Customer Service Representative

2 weeks ago

Pasay, National Capital Region, Philippines J-K Network Manpower Services Full time ₱144,000 - ₱216,000 per year

Company Profile:

An established business process outsourcing provider offering comprehensive solutions to clients worldwide. The company excels in delivering top-tier customer service, technical support, back-office operations, and specialized services aligned with international standards and client requirements.

Position Details

Role: Customer Service Representative – Financial Account

Industry: BPO

Location: Mall of Asia, Pasay

Work Setup: Onsite

Schedule: Rotating shifts

Monthly Salary: ₱18,000 gross

Job Qualifications:

  • Graduate of High School or Senior High School
  • Prior BPO experience is advantageous but not mandatory
  • Willingness to work on a shifting schedule
  • Strong communication and people skills
  • Ready for immediate employment

Key Responsibilities:

  • Address customer queries and issues with professionalism
  • Deliver accurate information regarding financial products and services
  • Adhere to company and client protocols
  • Meet performance benchmarks for quality and efficiency
  • Work closely with supervisors to enhance service delivery

Online Hiring Process (Zoom Interview)

  • Initial HR Screening
  • Interview with Hiring Manager
  • Final Job Offer

Job Types: Full-time, Permanent

Pay: Php18,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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