
IT Service Desk Analyst/Helpdesk/ Global desk
1 day ago
We are hiring for IT Service desk analyst role in Quezon City
START DATE: ASAP (Must be unemployed and willing to start this September)
An IT Service Desk job involves providing technical support to users, troubleshooting hardware and software issues, and acting as a first point of contact for IT inquiries, ensuring smooth IT operations and user satisfaction.
SERVICE DESK ANALYST (1 year +)
EARN UP TO 26,000 to 40,000 PACKAGE (max offer)
SALARY: 23,600 to 37,600 basic + 2,400 Non Taxable Allowance
On the top of your package: + 20% Night differential Pay
HMO on day 1 and more..
(Salary offer will based on your previous salary, max of 40k package)
- AT LEAST 1 YEARS Solid IT SERVICE DESK International experience (Must be seen to your resume)
- Must have experience in using SERVICE NOW, ACTIVE DIRECTORY, TROUBLESHOOTING in Software, Hardware, Printers and Internet Issues.
- No to Hopper
- Must have BPO Experience
- Good to excellent communication skills
- Willing to START ASAP and work onsite in Centris, Quezon City (Not rendering/ Employed)
- Must be residing near Centris, Quezon City (or accessible going here)
- At least HS Grad/ SHS Grad/ Associate or College Graduate (Must have diploma or TOR)
- What are the other skills for this account? With software & hardware troubleshooting, end users, SNOW, Active Directory, MS365, VPN, Citrix, MS Teams, MS Outlook.
- Service desk job title/ experience must be seen in your updated resume.
- Not more than 38,000 previous salary package. (more than 38k previous salary will not be considered)
TO QUALIFIED, MUST HAVE THE FF:
- More than 1 year Service Desk International Experience
- Must have BPO International Experience
- Previous salary is not more than the maximum offer
- Expected salary must be aligned with the offer range
- Must be residing/ accessible to Quezon City ( Max of 60-90 mins travel time/ Accessible to MRT)
- NOT EMPLOYED (Can start ASAP this month)
- Willing to work onsite
- Must have experience and knowledge in SERVICE NOW, ACTIVE DIRECTORY, TROUBLESHOOTING etc.
- Has COE, Diploma or TOR, 1 Month Pay slip and other government requirements
- with B2B Experience
Not meeting the qualifications will not be considered.
Asking for more than the maximum offer and looking for WFH set-up will not be considered.
WE WILL CONTACT YOU ONCE VALIDATED AND QUALIFIED. THANK YOU FOR APPLYING
Job Type: Full-time
Pay: Php26, Php40,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Application Question(s):
- How long is your total IT Service desk International Experience? (International Voice experience)
- Do you have experience and knowledge on using Service now, Active Directory and troubleshooting?
- Are you willing to work onsite in Quezon City and to start ASAP?
- Where are you residing?
- What is your primary email address?
- What is your mobile number? Viber number? (Please make sure to have a Viber account)
- How much is your previous BASIC and ALLOWANCE? (eg. 25k + 3k)
- How much is your EXPECTED salary package? (Not more than 40,000)
- Do you have a copy of your COE, Payslip, Diploma/TOR?
- Do you have BPO Experience? If yes, how long?
Education:
- Junior High School (Required)
Work Location: In person
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