
Service Desk
3 days ago
Pay: ₱30, ₱50,000.00 per month
Job description:
Job description
- Bachelors degree in IT, CS, or any Computer related courses only
- 3 years of experience as Technical / Helpdesk /
- 3 years of experience in CITRIX/ CLOUD
- Experience in handling Infrastructure (network & servers) and Application (system, application and cloud) issues
- Follow ITIL Practices (Incident & Problem Management and Change management)
- Uses ticketing system (Jira, ServiceNow, Zendesk, etc.)
- Bonus: Production Environment experience
- Bonus: Experience in Observability and Monitoring Tools: Dynatrace, AppDynamics, New Relic, Splunk
- Bonus: Knowledgeable in Agile / Scrum
Job Type: Full-time
Pay: Php40, Php50,000.00 per month
Experience:
- Service Desk: 3 years (Preferred)
Work Location: In person
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