
Customer Care Executive
5 hours ago
Company Description
Jal Yoga is a revolutionary Yoga, Pilates, and Barre studio concept that opened in January 2018. With branches in Alexandra, Upper Bukit Timah, and Katong, and an upcoming branch in Upper Thomson, Jal Yoga aims to inspire individuals to achieve what they thought impossible with their body and mind. Our mission is encapsulated in our hashtag #dowhatucannotdo. We operate on weekdays from 7am to 9pm and on weekends from 9am to 5pm.
Role Description
This is a full-time, on-site role for a Customer Care Executive located in Alabang. The Customer Care Executive will be responsible for managing customer inquiries, ensuring customer satisfaction, providing excellent customer service, and supporting sales activities. The individual will interact with clients to address their needs and provide a positive experience at Jal Yoga.
Qualifications
- Customer Support, Customer Satisfaction, and Customer Service skills
- Excellent Communication skills
- Sales support and promotion skills
- Strong interpersonal skills and the ability to build relationships with clients
- Ability to work independently and in a team environment
- Previous experience in a customer service role is beneficial
- Knowledge and interest in Yoga, Pilates, and Barre would be advantageous
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