Customer Support Logistics

4 days ago

Ortigas, Philippines Offshore Business Processing Full time ₱18,000 - ₱250,000 per year

Do you have service support experience and a freight forwarding background in one? We need you Hit the APPLY button now

Job Summary

  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Achieve work-life balance

Responsibilities

  • Creating and managing orders for new shipments
  • Creating import and export FCL, LCL, and Air forwarding jobs
  • Sending pre-alerts, manifest, arrival notice, forwarding instructions and other documents
  • Lodging Sea Cargo, Export Customs Manifest, PRA
  • Sending documents to brokers for Import Clearance, EDN request for Export Clearance
  • Sending cartage advise, EDO, and other necessary documents to transport
  • Coordinate cartage with transport and client
  • Monitor customs clearance, follow up on missing documents and requirements to complete clearance
  • Send invoices to the clients once costing is approved and follow-up payment
  • Send payment request for COD payments such as: disbursements to broker, port charges to shipping line
  • Answer phone calls and respond to emails from clients
  • Create potential clients in Client Intelligence and build database based on information provided
  • Draft quotes; follow-up feedback on proposals generated
  • Any other tasks that may be assigned by the client/Team Leader

Requirements

  • At least 2-years of experience in the same role/same industry is required for this position
  • Good customer service skills
  • Excellent English skills in both written and oral
  • Ability to cope with repetitive or continuous support queries
  • Solid computer skills with the ability to learn new systems quickly
  • With positive attitude towards difficult situation
  • Willing to work in Ortigas/Cubao
  • Can start ASAP

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • logistic dispatcher

    4 days ago

    Ortigas, Philippines ConnectWise Outsourcing Services Full time ₱264,000 per year

    Job Summary:We are seeking a reliable and detail-oriented Logistics Dispatcher to oversee and coordinate logistics operations. The ideal candidate will ensure efficient scheduling, dispatching, and real-time problem-solving to maintain seamless fleet operations.Key Responsibilities:Monitor and coordinate fleet movement during the night shift.Dispatch drivers...

  • Logistic and Operations Manager

    4 days ago

    Ortigas, Philippines Nutral Herbal Corporation Full time ₱1,200,000 - ₱1,800,000 per year

    Job Overview: The Head of Operations will lead end-to-end logistics and fulfillmentoperations, focusing on driving operational excellence across the entire supply chain. Fromoverseeing the flow of goods from manufacturers to warehouses, coordinating activitiesfrom warehouses to fulfillment centers, last-mile management, and seamless delivery. Theideal...

  • Customer Service Representative

    2 weeks ago

    Ortigas, Philippines Satellite Office Solutions Full time ₱240,000 - ₱600,000 per year

    CUSTOMER SERVICE REPRESENTATIVEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE REPRESENTATIVE ?We are seeking a proactive and...

  • Customer Service Representative

    3 weeks ago

    Ortigas, Philippines PH Global Jet Express Inc (J&T Express) Full time

    SUMMARY: Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements,...

  • Senior Logistic Operator

    2 weeks ago

    Ortigas, Philippines Offshore Business Processing Full time ₱240,000 - ₱360,000 per year

    We are seeking for Licensed Customs Brokers who have experience in import/export shipment data entry and customer service. Apply now and get 20k Signing Bonus once hiredJob SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced...

  • Production Support

    2 weeks ago

    Ortigas, Philippines Satellite Office Solutions Full time ₱360,000 - ₱420,000 per year

    PRODUCTION SUPPORT (SALES SUPPORT)Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN PRODUCTION SUPPORT (SALES SUPPORT)?We are looking for a...

  • Customer Support Specialist

    6 days ago

    Ortigas, Philippines One Luna Full time ₱204,000 - ₱252,000 per year

    Blanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER SUPPORT SPECIALIST.Who are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Customer Support Specialist Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of installationServing as the primary...

  • Admin Logistics Accounting Assistant

    2 days ago

    Ortigas, Metro Manila, Philippines Satellite Office Full time ₱350,000 - ₱550,000 per year

    Position OverviewThe Admin / Logistics / Accounts Assistant is responsible for supporting the finance, logistics, and administrative operations of the business. This role provides essential support in accounts payable/receivable, order processing, freight coordination, and general office administration. The position requires strong attention to detail, time...

  • Customer Experience Support

    1 week ago

    Ortigas, Philippines TPG Telecom - Manila Full time ₱360,000 - ₱408,000 per year

    Role Purpose & EnvironmentCustomer Experience Support is largely responsible for ensuring that customer have a great and positive experience with their products or services.As a Customer Experience Support, your primary focus is to assist customers with their concerns end to end, ultimately leading to satisfaction and confidence in the...

  • Customer Support Specialist

    6 days ago

    Ortigas, Philippines SMS Global Technologies Inc. Full time ₱20,000 - ₱25,000 per year

    Join Our Dynamic Medical Solutions Team as Customer Support SpecialistSMS Global Medical Solutions, Inc. is a healthcare solutions provider that focuses on delivering medical information products and systems to hospitals and clinics for increased efficiency and improved healthcare delivery and patient care. We are dedicated to delivering exceptional customer...