System Administrator

2 days ago

Davao City, Davao, Philippines 2bcecc47-45e2-4eae-bd7a-831bb7fa0947 Full time ₱600,000 - ₱800,000 per year

Flatworld Philippines is a Great Place to Work-Certified company committed to the vision of building a diverse and inclusive workplace culture where our employees can thrive. We are looking for passionate, talented, and innovative individuals to join our Team.

Responsibilities:

  • Create, Manage and Troubleshoot VICI Dial.
  • Provide technical support for both hardware and software issues for end users.
  • Repair and recover from hardware or software failures.
  • Install new / rebuild existing computers and servers and configure hardware, peripherals, services, settings, directories, storage, etc
  • Perform daily monitoring: Network, Bandwidth, MTR, Antivirus, Backup, VOIP and PRTG
  • Create, change, and delete user accounts per request in Active Directory and M365
  • Servers Administration, desktops/Laptops, printers, switches, firewalls, softphones, security updates, and patches.
  • Maintain Software and hardware Asset Inventory
  • Create, change, and delete user accounts and campaigns in vici dial or any other contact center dialer
  • Maintain network and system security
  • Analyze and isolate issues.

Skills:

  • Good understanding and hands-on experience in VICI Dial.
  • Good understanding of Group Policy and Active Directory services
  • Have a minimum of 5 years of System Administrator experience.
  • Hands-on experience on Windows servers, Firewall UTM, ViCi Dial, and Linux
  • Knowledge of Networking, Firewall, Dialer system, and Active Directory.
  • Experience and understanding of the ticketing system and SLA
  • Good in English Communication

Work Location and Schedule:

  • This is a work-from-office role
  • Able and willing to work in shifting schedules (including night shift)
  • Must also be amenable to work from our offices in Davao City.

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