Operations Manager
2 days ago
Cloud Scale is a joint venture with Cloud Bridge, one of the fastest-growing AWS Partners in EMEA, recognised as AWS Rising Star Partner of the Year (EMEA & UK&I) for two consecutive years.
We help scale the impact of Cloud, Data, and AI by empowering Distributors, Resellers, and MSPs to become trusted advisors on their customers' cloud journeys. Backed by exclusive partnerships—including being the only AWS partner for a top 3 Distributor in EMEA—we're experiencing rapid growth and expanding our team.
As Operations Manager, you will play a key role in ensuring our business runs smoothly and efficiently, with a focus on finance, HR, compliance, and administration.
Key Responsibilities
- Lead internal operations, covering finance, HR, compliance, and administration
- Oversee financial management: invoicing, budgeting, expenses, and reporting
- Manage the Funding Request process with AWS
- Ensure compliance with legal, regulatory, and data protection requirements
- Build and optimise scalable processes to support business growth
- Drive efficiency improvements through automation and best practices
- Deliver regular operational reports and insights to leadership
Requirements
- Proven experience in operations management (start-up or tech environment preferred)
- Knowledge of finance, HR, compliance, and business operations
- Familiarity with cloud services business models; AWS experience a plus
- Proficient with tools such as Xero, HR platforms, and SaaS productivity tools
- Excellent communication, interpersonal, and stakeholder management skills
- Highly organised, detail-oriented, and adept at managing multiple priorities
Benefits
- Competitive salary + KPI bonus
- HMO coverage for employee and 1 free dependent on Day 1
- 25 days annual leave + birthday leave
- Flexible working arrangements
- Company laptop & peripherals
- Monthly early Friday finish
- Personalised training & development plan
- Annual wellness allowance
- Mental health champions & Calm app subscription
- Company events & wellbeing support
- Sabbatical scheme
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