WAVE 1 CSR

2 weeks ago

Mandaue City, Central Visayas, Philippines RICHSHIP MANAGEMENT (MANILA) INC Full time ₱150,000 - ₱250,000 per year

About the role

RICHSHIP MANAGEMENT (MANILA) INC' is seeking a talented WAVE 1 CSR - (Virtual Process/No Final Interview) to join our team in Mandaue City Cebu. This is a full-time position that will play a crucial role in our customer service operations.

What you'll be doing

  • Providing outstanding customer service and support to our clients through inbound and outbound calls
  • Responding to customer inquiries, concerns, and complaints in a timely and professional manner
  • Accurately documenting customer interactions and maintaining detailed records
  • Collaborating with cross-functional teams to resolve complex issues
  • Continuously learning and improving your skills to deliver exceptional service

What we're looking for

  • Strong communication and interpersonal skills, with the ability to build rapport with customers
  • Excellent problem-solving and critical thinking abilities
  • Proficient in English, both written and verbal
  • Comfortable working in a fast-paced, dynamic environment
  • Experience in a customer service or call centre role is preferred, but not required

What we offer

At RICHSHIP MANAGEMENT (MANILA) INC', we are committed to providing a supportive and rewarding work environment. Some of the key benefits you can expect include:

  • Competitive salary and performance-based incentives
  • Comprehensive health and wellness benefits
  • Opportunities for career development and growth
  • A collaborative and inclusive work culture
  • Flexible work arrangements to support work-life balance

About us

RICHSHIP MANAGEMENT (MANILA) INC' is a leading provider of innovative customer service solutions. With a strong presence in Mandaue City Cebu, we are committed to delivering exceptional service to our clients and creating a positive impact on the communities we serve. Join us on our mission to redefine the customer experience.Apply now

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