Employee Lifecycle Experience Specialist

Be a part of a revolutionary change

At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Join Our Team as an Employee Lifecycle Experience Specialist

Are you a Japanese language professional with a passion for delivering exceptional employee experiences? Are you analytical, action-oriented, and customer-focused

If so, we'd love to hear from you We're currently looking for our next Employee Lifecycle Experience (ELE) Specialist to join our dynamic P&C (People & Culture) GBS Manila team.

Rise to the Challenge

As an ELE Specialist, you'll be the first point of contact for employees reaching out to GBS for P&C-related queries. You'll serve as a subject matter expert for all P&C services in your assigned market(s), collaborate closely with local P&C teams and management, and support compensation and benefits (C&B) activities. This is a great opportunity to make a real impact while working in a collaborative, multicultural environment.

What Your Day Looks Like

• Respond to employee inquiries with complete, accurate, and timely information, aligned with global and local guidelines and P&C KPIs
• Maintain and audit SAP SuccessFactors (system) in compliance with internal controls, audit procedures, and operational policies
• Support the Compensation team during global cycles such as Incentives, Merit, and Salary Surveys
• Prepare high-quality reports, calculations, and simulations to support local compensation and benefits programs
• Coordinate and execute complex mass changes, including org structure analysis, file preparation, and stakeholder follow-up
• Identify opportunities for process improvement and lead continuous improvement initiatives
• Support knowledge retention by onboarding and training P&C (HR) Generalists and regularly updating work instructions

Who We're Looking For

• A bachelor's degree holder
• Fluent in Japanese and English
• Strong analytical skills and attention to detail
• Proficient in Microsoft Excel
• Experience with SAP SuccessFactors (SAP SFEC) or similar HR systems is a plus
• A team player with a proactive mindset and a passion for delivering great employee experiences

Work Schedule and Location

• Generally Mondays to Fridays on a hybrid work arrangement, with a minimum of 3 days on-site.
• Based in 8 Rockwell, Makati Head Office.

What We Offer:

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future

Additionally, our competitive Compensation & Benefits package includes:

• Guaranteed 14th Month Pay: Enjoy an extra month of salary every year.
• Comprehensive HMO Coverage: Health insurance for you and your qualified dependents.
• Annual Medical Reimbursement: Receive up to PhP 10,000 for medical expenses.
• Retirement Plan: Secure your future with our robust retirement plan.
• Leave Conversion: Convert unused leaves into additional cash benefits.

Philip Morris International is certified globally by both the Top Employer Institute and the Equal Salary Foundation.