People Operations Specialist
4 hours ago
We are seeking a detail-oriented and service-driven People Operations Specialist to join our People team. This role plays a key part in ensuring smooth and efficient HR operations, supporting employee lifecycle processes, and fostering a positive employee experience. If you're passionate about people, processes, and creating a supportive workplace, we'd love to hear from you
Key Responsibilities- Maintain accurate and up-to-date employee records, including contact details, job classifications, pay rates, and organizational structure.
- Serve as the first point of contact for employee inquiries regarding policies, benefits, and hiring processes.
- Ensure confidentiality and integrity of HR files and records.
- Conduct periodic audits of HR documentation and systems.
- Support onboarding and offboarding processes for new hires and exiting employees.
- Act as a liaison between HR and payroll to ensure accurate and timely transactions.
- Assist in planning and executing employee engagement events and initiatives.
- Provide general administrative support to the People team.
- Perform other related duties as assigned.
- Bachelors degree graduate
- Has experience using Service Desk tool such as JIRA
- Experience in HRIS: Workday (whole employee lifecycle support like benefits, manager change, onboarding and other general HR questions)
- Strong verbal and written communication skills.
- Excellent interpersonal skills with the ability to handle sensitive situations with professionalism and discretion.
- Service-oriented mindset with a proactive approach.
- Exceptional organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite, Google Workspace, or similar tools.
- Ability to quickly learn and navigate HRIS platforms and other HR-related software.
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