Outbound Sales Representative

2 weeks ago

Manila, National Capital Region, Philippines Cloudstaff Full time ₱200,000 - ₱250,000 per year

Job Description

We are dedicated to helping travelers find the perfect cruise and create lifelong memories. Our team is passionate about travel and committed to delivering outstanding customer service.

Job Summary:

We are seeking a motivated and results-driven Outbound Cruise Sales Representative to join our sales team. In this role, you will proactively reach out to potential clients, engage with leads, and guide them through the booking process for cruise vacations. If you're an enthusiastic communicator with a passion for travel and a knack for sales, this could be the perfect opportunity for you.

Conduct outbound calls to warm leads, previous customers, and prospective clients to discuss available cruise options and leave voice message to clients

  • Educate clients on cruise packages, itineraries, and current promotions to match their needs and interests.
  • Build and maintain relationships with clients to encourage repeat business and referrals.
  • Meet or exceed monthly sales targets by closing bookings and securing deposits.
  • Provide exceptional customer service throughout the booking process and address any questions or concerns.
  • Accurately record client interactions and update customer information in the system.
  • Stay up to date on cruise industry trends, seasonal promotions, and product knowledge to effectively answer questions.
  • Display personality, Drive, Energy, Passion that comes through the phone

Qualifications And Requirements

  • At least 6 months pure outbound BPO sales experience
  • Call center and phone sales experience highly preferred
  • Cruise & travel experience preferred
  • Verifiable track record of success in a sales role
  • Comfortable taking outbound member calls
  • Communication skills to help explain the products and services to the members
  • Ability to be successful in a performance, commission and bonus driven environment
  • Passion to help members, co-workers and growth of the company
  • Positive mindset and adaptive in changes
  • Flexible Availability - Willingness to work some evenings, weekends, or holidays as needed to accommodate client schedules
  • Outstanding background record from previous company

Benefits and Perks

  • Monthly Commission: Average of PHP 20,000 - PHP 25,000 per month — No incentive cap
  • Leave and Holidays
  • 13th month
  • Mid year and end of year celebration
  • Social club
  • HMO
  • Health and wellness
  • Weekly office perks
  • Rewards - CS Dream points
  • Monthly performance commission - no cap

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