Remote Customer Service Representative

2 weeks ago

Work from Home, Philippines E Communications Pty Ltd Full time ₱360,000 - ₱420,000 per year

Remote Customer Service Representative (Philippines)

Work-from-Home Independent Contractor

At E.Tel Mobile, we're proud to provide affordable, reliable, and customer-first mobile services to people in Australia. As we grow, we're looking for reliable, dedicated and empathetic Customer Service Representatives to join our remote team.

This role is for someone who thrives in a fast-paced environment, loves solving problems, and is committed to delivering exceptional customer experiences.

What You'll Do

  • Communicate with customers via phone, email, and chat in a friendly and professional way.
  • Troubleshoot issues including SIM activations, billing questions, and mobile service concerns.
  • Update and manage customer accounts using internal systems.
  • Resolve issues with empathy, efficiency, and accuracy, aiming for first-contact resolution.
  • Assist with onboarding new customers, retaining existing customers, and introducing other products.
  • Collaborate with team leads and share feedback to improve processes and customer experience.

What We're Looking For

  • 1+ year of customer service or BPO/call center experience.
  • Strong English communication skills (verbal and written).
  • Solid computer literacy, comfortable multitasking across multiple systems.
  • Problem-solving mindset with the ability to stay calm under pressure.
  • High integrity when handling sensitive customer information.
  • Willingness to work flexible shifts (including evenings/weekends if required).

Work-from-Home Setup

  • Internet: Stable connection with at least 25 Mbps download.
  • Computer: Intel i5 (or equivalent), 8GB RAM, 256GB SSD minimum.
  • Accessories: Webcam + noise-cancelling headset.
  • Workspace: Quiet and private home office environment.

What We Offer

  • Competitive pay (in PHP, contractor basis).
  • Flexible work-from-home arrangement.
  • Paid training and ongoing coaching to set you up for success.
  • Supportive, collaborative team culture.
  • Performance incentives for top performers.

How to Apply

Send your CV and a short cover letter to with the subject line: Remote Customer Service – Independent Contractor – [Your Name]

Job Types: Full-time, Permanent, OJT (On the job training)

Pay: Php25, Php35,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Do you have stable internet and power at home?

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • fluent English (Required)

Work Location: Remote

  • eCommerce Customer Service Representative – Remote

    2 days ago

    Work from Home, Philippines FiltaGlobal Full time ₱30,000 - ₱35,000 per year

    Location: Work From Home - Greater Manila, Cebu, Pampanga/ClarkSchedule: Monday to Friday, 6:30 AM - 3:30 PM PHTAbout the CompanyWe are partnering with multiple international eCommerce brands that are looking for talented Customer Service Representatives to join their growing teams. These companies are committed to delivering exceptional online shopping...

  • Customer Service Representative

    4 days ago

    Work from Home, Philippines Famco Distribution OPC Full time ₱240,000 - ₱300,000 per year

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

  • Customer Service Representative

    4 days ago

    Work from Home, Philippines Lindenberg Property Full time ₱12,480 - ₱14,280 per year

    Jetfinity Service is hiring Remote Customer Service Representatives to support our growing operations serving high-end private clients in the food industry. If you are passionate about food, proactive, and dedicated to delivering exceptional customer experiences, this is the perfect opportunity for you.We are currently looking for Customer Service...

  • Customer Service

    6 days ago

    Work from Home, Philippines Belakim Fashion Shoope Errands Service Full time ₱216,000 - ₱300,000 per year

    We are looking for a friendly, reliable, and detail-oriented Customer Service Representative to handle client inquiries, coordinate orders, and ensure smooth delivery of pasabuy and errand services. You will serve as the main point of contact for customers, addressing their needs and making sure they receive a seamless and positive experience.Key...

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines Irecon Marketing Full time

    Job Title: Customer Service RepresentativeDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Full-Time, Preferred from Metro Manila (Night Shift)About 310 Nutrition310 Nutrition is a U.S.-based health and wellness company committed to helping individuals achieve their fitness and lifestyle goals through premium meal replacement shakes,...

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines Centro Global Solutions Full time ₱180,000 - ₱240,000 per year

    Qualifications:US Healthcare Account (voice)At least High School GraduateExcellent communication skillsProven customer support experience or experience as a Client Service RepresentativeNo previous call center experience required but having one is a plus.Ability to multi-task, prioritize, and manage time effectivelyHandle customer complaints, provide...

  • Customer Service Representative

    6 days ago

    Work from Home, Philippines Bytewave Advertisement marketing Full time ₱240,000 per year

    We are looking for a friendly, reliable, and customer-focused Customer Service Representative to join our team. The CSR will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive overall experience.Key Responsibilities:Handle incoming calls, emails, and chat messages from customers in a professional mannerProvide...

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines Bag Boys Wellington Full time ₱180,000 per year

    Work Schedule:Monday to Friday: 7 AM – 4:30 PM (NZT)Saturday: 9:00 AM – 2:00 PM (NZT)Location: Fully remote (Philippines)Employment Type: Full-timeMonthly Salary: PHP 15,000About the PositionWe're on the lookout for an enthusiastic and detail-driven Customer Service & Admin Support Representative to join our growing team In this position, you'll play a...

  • Customer Service Representative

    5 days ago

    Work from Home, Philippines EC Group Full time ₱420,000 - ₱600,000 per year

    Job Description: Customer Service Representative (Live Chat)About UsAffordable Socials is part of Elite Corporation Group (ECG), a global marketing powerhouse that helps small businesses, entrepreneurs, and personal brands build strong online presences. We provide affordable, high-quality social media, branding, and website solutions that make global growth...

  • Customer Service Representative

    2 weeks ago

    Work from Home, Philippines xpress Full time $70,000 - $120,000 per year

    We are looking for a dedicated Customer Service Representative to join our team. The role requires a professional who can maintain a positive and empathetic attitude while delivering excellent service to our customers. You will serve as the first point of contact, handling inquiries, resolving concerns, and ensuring customer satisfaction through effective...