Acquisition Manager – Deployment
2 weeks ago
Role Overview:
The Acquisition Manager drives CTI's growth in the Deployment and Agency Partner markets through client acquisition, account management, and team leadership. This role focuses on building partnerships, driving revenue, and optimizing account performance.
Key Responsibilities:
Business Development & Acquisition
- Identify and close new business in Deployment and Agency Partner segments.
- Create tailored proposals using CTI's tools (e.g., Aquarius, Astra).
- Research market trends and maintain a strong sales pipeline.
Account Management & Retention
- Lead Client Success Managers to ensure client satisfaction and retention.
- Conduct QBRs and uphold SLAs.
- Act on client feedback to strengthen partnerships.
Leadership & Team Management
- Coach and motivate CSMs to achieve goals.
- Promote collaboration across business units.
- Maintain strong communication across departments.
Performance & Revenue Targets
- Achieve revenue and margin goals for assigned markets.
- Track KPIs and performance metrics.
- Support incentive programs tied to results.
Qualifications:
- Bachelor's in Business, Marketing, Tourism, or related field.
- 5+ years in marine, corporate sales, or business development.
- Proven success in client acquisition and revenue growth.
- Strong leadership, communication, and strategic skills.
- Knowledge of travel booking tools preferred.
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
Application Question(s):
- Bachelor's degree in Business, Marketing, Tourism, or related field?
- Proven track record in client acquisition, relationship management, and revenue
generation?
- Familiarity with travel booking tools or corporate travel solutions?
Education:
- Bachelor's (Preferred)
Experience:
- Customer acquisition: 5 years (Required)
Language:
- English (Required)
Work Location: In person
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