AVP Operations – Process Management

3 days ago

Quezon City, National Capital Region, Philippines HSBC Full time ₱1,200,000 - ₱2,400,000 per year

Some careers shine brighter than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of
AVP Operations – Process Management.

Principal Responsibilities:

  • Drive business change in a dynamic environment. Analyze business trends, establish volume forecasting and plan for effective capacity / resource utilization. Manage business / operational risks inherent in the business, taking account of economic, regulatory and technological changes.
  • Recognize, reward and set high internal service excellence benchmarks to ensure customer delight.
  • Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction. Appropriate measures are taken to improve quality and prevent recurrence. Situations are resolved effectively retaining goodwill of customer.
  • Establish and maintain effective high-level relationship with customer business areas and identify areas of service improvements.
  • To ensure team has a risk framework that is aligned to the Business risk appetite
  • Participate in CTB project enhancement development starting from project initiation to planning, executing, monitoring & controlling, to closing.

Job Requirements:

  • BS in Accounting, Business Administration or related field or equivalent combination of training and experience. Preferably a Certified Public Accountant (CPA).
  • Proficient in computer applications (MS Word, Excel, and PowerPoint, Lotus Notes).
  • Have at least -three-year experience in a managerial capacity and Finance and Accounting experience
  • Performs a broad range of managerial responsibilities over others; must have excellent organizational skills and the ability to maintain accurate and detailed records; hardworking, independent and results-oriented
  • Analytical Skills - proven interpretation and utilization of Management Information
  • Ability to distil complex and varied data into information; good process analysis and problem solving skills
  • Proven ability to prioritize workload effectively in line with business priorities

You'll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

  • AVP - Project Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Marivent Hotels and Resorts, Inc. Full time ₱1,320,000 per year

    Job SummaryThe AVP – Project Manager is responsible for overseeing, coordinating, and managing multiple projects from inception to completion. This role ensures that all project goals are achieved on time, within scope, and within budget, while maintaining alignment with the company's strategic objectives. The AVP will provide leadership, guidance, and...

  • AVP Project Manager and Property Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Marivent Hotels & Resorts - VS Hotel and Victoria Sports Club Full time $40,000 - $80,000 per year

    Company DescriptionMarivent Hotels & Resorts operates premier hotels and resorts in the Philippines, emphasizing Filipino service, heritage, and craftsmanship. Our portfolio includes Las Casas Filipinas de Acuzar in Bataan, a unique beach resort, convention center, and heritage destination with 216 rooms and extensive facilities. VS Hotel & Convention Center...

  • AVP for Legal

    2 weeks ago

    Makati City, National Capital Region, Philippines HR TechX Corp. Full time

    OverviewAVP for Legal - (Conglomerate Operations) role at HR TechX Corp. Join to apply for the AVP for Legal - (Conglomerate Operations) role at HR TechX Corp.ResponsibilitiesOverall management of legal information and compliance for the corporation. Represents the company in litigation, administrative conferences and other proceedings of similar...

  • AVP for Legal

    2 weeks ago

    Makati City, National Capital Region, Philippines HR TechX Corp. Full time

    Overview AVP for Legal - (Conglomerate Operations) role at HR TechX Corp. Join to apply for the AVP for Legal - (Conglomerate Operations) role at HR TechX Corp. Responsibilities Overall management of legal information and compliance for the corporation. Represents the company in litigation, administrative conferences and other proceedings of similar...

  • AVP Project

    3 days ago

    Quezon City, National Capital Region, Philippines Marivent Hotels & Resorts - VS Hotel and Victoria Sports Club Full time ₱2,000,000 - ₱2,500,000 per year

    AVP - Project ManagerJob description:About the RoleOur mother company is seeking a highly qualified and experienced Assistant Vice President (AVP) – Project Manager to lead and oversee the successful planning and execution of real estate construction projects. This role demands a strategic leader with proven technical expertise and the ability to manage...

  • AVP for Government Relations

    3 days ago

    Makati City, National Capital Region, Philippines Tap Growth ai Full time ₱2,000,000 - ₱2,500,000 per year

    We're Hiring: AVP for Government Relations We are seeking an experienced and strategic AVP for Government Relations to lead our public affairs initiatives and strengthen relationships with government agencies. The ideal candidate will have extensive experience in government relations, policy advocacy, and stakeholder management to advance our organizational...

  • AVP - Business Development

    2 weeks ago

    Makati City, National Capital Region, Philippines HRTx Inc. Full time ₱900,000 - ₱1,200,000 per year

    Join to apply for the AVP - Business Development role at HR TechX Corp. 3 weeks ago Be among the first 25 applicants Position Summary: The AVP Business Development provides strategic leadership and execution support for key initiatives and projects, including those involving affiliates and subsidiaries. This role is responsible for identifying, advising on,...

  • AVP - Merchandising

    2 weeks ago

    Quezon City, National Capital Region, Philippines Robinsons Handyman Inc Full time $90,000 - $120,000 per year

    The Assistant Vice President – Merchandising (Hardware) is responsible for driving the overall strategy, planning, and execution of the hardware category within the retail business. This role ensures that the hardware assortment meets customer needs, delivers sales and profit targets, and supports the company's growth objectives. The AVP will oversee...

  • Manager, Operational Resilience

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    OverviewThis Manager of Global Operational Risk & Resilience Oversight position reports directly to the AVP Operational Resilience Oversight. This role is part of the second line of defense independent oversight function and partners with the first line of defense businesses to ensure that the business continuity management framework and controls are...

  • Manager, Operational Resilience

    3 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Financial Full time

    OverviewManager of Global Operational Risk & Resilience Oversight position reports directly to the AVP Operational Resilience Oversight. This position is part of the second line of defense independent oversight function and will partner with the first line of defense businesses to ensure that the business continuity management framework and controls are...