US Clinic Coordinator

3 days ago

Davao City, Davao, Philippines Snapscale Full time ₱500,000 - ₱1,000,000 per year

Overview:
In this role, you'll be responsible for speaking with Spanish-speaking patients, verifying benefits, following up on appointment calls, making outbound calls, scheduling and rescheduling appointments, and managing the EMR.

Perks:

  • Health Maintenance Organization (HMO)
  • Competitive pay with language premium
  • Government-mandated benefits
  • 13th month pay
  • Night differential pay
  • Transportation allowance
  • Perfect attendance bonus
  • Other employee incentives
  • Yearly salary increase
  • Free lunch everyday
  • Opportunities for career growth and development
  • Fun and supportive working environment

Site Location:

  • Davao Site (North) - 4F & 5F, La Cima Building, JLN, 2, Palma Gil St, Poblacion District, Davao City
  • Davao Site (South) - Gate #23, Central Park, Bangkal, Davao City

Requirements:

  • Proficient in both written and spoken Spanish and English
  • BPO experience in a healthcare account is a must
  • Experience working virtually for a Private Clinic/Hospital in the US is preferred
  • Comfortable working with US-based clinics and physicians
  • Experience handling EMR, EHR, insurance verification, patient confirmation process, and do inbound/outbound calling is a must
  • Soft skills such as empathy are essential as you may be talking to people who have medical issues
  • Organized and detail-oriented
  • Must be willing to work onsite

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