US Clinic Coordinator
5 days ago
Snapscale is looking for a skilled US Clinic Coordinator - Surgery Scheduler to join our team and play a key role in ensuring a seamless patient experience. If you have strong communication skills, attention to detail, and a passion for healthcare, we'd love to hear from you
Key Responsibilities
- Coordinating and scheduling all surgical procedures for patients.
- Collaborating closely with the current surgery scheduler (who is nearing retirement) to ensure smooth transition and knowledge transfer.
- Managing the surgical schedule in Eyefinity (ModMed – web-based, cloud-based system).
- Confirming surgery dates and times with patients, physicians, and surgical facilities.
- Preparing and verifying all required paperwork, documentation, and authorizations prior to surgery.
- Communicating with patients to provide instructions, answer questions, and ensure preparedness for surgery.
- Coordinating with insurance providers to confirm coverage and secure necessary prior authorizations.
- Maintaining accurate and timely records within the EMR and clinic's communication systems (Weave).
- Supporting the surgical team with scheduling adjustments, cancellations, and rescheduling requests.
- Acting as a liaison between patients, providers, and staff to ensure a seamless surgical experience.
Perks
- Health Maintenance Organization (HMO)
- Government-mandated benefits
- 13th month pay
- Night differential pay
- Transportation allowance
- Perfect attendance bonus
- Other employee incentives
- Yearly salary increase
- Free lunch everyday
- Opportunities for career growth and development
- Fun and supportive working environment
Technical Skills
- Proficiency with Electronic Medical Records (EMR) systems; experience with Eyefinity/ModMed is a plus.
- Familiarity with clinic communication systems (e.g., Weave) or similar.
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Knowledge
- Understanding of medical terminology, surgical procedures, and pre-/post-operative requirements.
- Knowledge of insurance processes, including verifying coverage and obtaining prior authorizations.
- Familiarity with HIPAA regulations and patient confidentiality standards.
Soft Skills
- Excellent organizational and multitasking abilities to manage complex schedules.
- Strong communication skills (both verbal and written) for patient and provider interactions.
- High attention to detail and accuracy in handling documentation and scheduling.
- Ability to work collaboratively with physicians, staff, and patients.
- Problem-solving skills to handle last-minute scheduling changes or conflicts.
Work Arrangement
- Onsite/In-Office Work Setup
Location
- Davao South - Gate #23 Central Park Ave, Bangkal, Davao City
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