US Clinic Coordinator

1 day ago

Davao City, Davao, Philippines Snapscale Full time ₱300,000 - ₱600,000 per year

Snapscale is looking for a skilled US Clinic Coordinator to join our team and play a key role in ensuring a seamless patient experience. If you have strong communication skills, attention to detail, and a passion for healthcare, we'd love to hear from you

Key Responsibilities

  • Verify patient benefits and insurance coverage
  • Reactivate past patients and maintain engagement
  • Answer inbound calls and assist with inquiries
  • Follow up on appointment confirmations and reminders
  • Make outbound calls to leads and potential patients
  • Schedule and reschedule patient appointments efficiently
  • Processing refills and following clinic policies.
  • Manage electronic medical records (EMR)
  • Auditing labs & following up on missing results.
  • Monitor and oversee the clinic's virtual kiosks

Perks

  • Health Maintenance Organization (HMO)
  • Government-mandated benefits
  • 13th month pay
  • Night differential pay
  • Transportation allowance
  • Perfect attendance bonus
  • Other employee incentives
  • Yearly salary increase
  • Free lunch everyday
  • Opportunities for career growth and development
  • Fun and supportive working environment

Site Location

  • Davao South - Gate #23 Central Park Ave, Bangkal, Davao City
Requirements
  • Must have experience working with US-based clinics and/or health insurance companies
  • Must have experience in EMR, EHR, insurance verification, patient confirmation, and inbound calling
  • Must have experience in processing refills, auditing labs, and following up on lab results.
  • Experience in medical billing and coding is a plus
  • Soft skills such as empathy are essential as you may be talking to people who have medical issues
  • Proficient in both written and verbal English
  • Organized and detail-oriented
  • Must be willing to work onsite

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