Systems Administrator

Systems Administrator

About TaskUs:
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs
People First
culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:
TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a
People First
culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports
People First
by applying today

What can you expect in a Systems Administrator role with TaskUs:

Picture yourself as one of the key support of our IT infrastructure, ensuring peak service availability and performance across the entire TaskUs network. This isn't a role for just anyone; it requires the best of the best. At TaskUs, we're dedicated to excellence, and that includes having top-notch Systems Administrators on our team.

As a Systems Administrator, your mission is clear: oversee IT systems services—including Active Directory, messaging, internet, file sharing, storage systems, and various applications—to guarantee 24/7 operations with minimal service disruption. Your day will be a blend of vigilance and proactive management, ensuring every alert is addressed swiftly and effectively.

Key Responsibilities:

• System Monitoring & Troubleshooting: Keep a close watch on system health, perform troubleshooting, and handle incidents as necessary. Validate alerts and involve the appropriate IT technicians for further investigation. Your role is critical in identifying and resolving issues promptly.
• Routine Maintenance: Carry out regular health checks beyond automated monitoring to swiftly detect and address service-affecting issues. Handle server, storage, and database backups, and ensure proper offsite storage and disaster recovery procedures are in place.
• Documentation & Reporting: Maintain comprehensive records of all activities and generate periodic performance reports. Provide detailed metrics to management, both internal and customer-facing, as requested.
• Incident & Change Management: Execute established procedures for event, incident, and change management. Follow escalation procedures and troubleshooting processes while fostering a collaborative and respectful team environment.
• 24/7 Flexibility: Be prepared to manage these responsibilities around the clock, ensuring seamless support and maintenance at all times.

Required Qualifications:

• Experience & Skills:
  At least 5 years of hands-on Systems Administration
  experience with a strong background in OS X Operating Systems, Windows Server, Active Directory, Group Policy, DNS, and DHCP. Proficiency in scripting languages such as Bash/Shell, PowerShell, or Python is a plus. Familiarity with the ITIL framework and Google Workspace Administration is advantageous.
• Certifications: While not required, certifications such as Microsoft Certified Solutions Associate (MCSA) for Windows Server 2016 or VMware Certified Professional (VCP) are highly valued.
• Communication Skills: Strong professional written and verbal communication skills are crucial, along with experience in creating and maintaining technical documentation.
• Technical Expertise with
  Azure
  &
  Cloud Infrastructure
• Hands-on skill in
  PowerShell
  scripting and process automation. Experience with Infrastructure-as-Code is a plus.
• Can start ASAP or within 30 days.

Education / Certifications:

• Holds a degree in Computer Science, Electronics Engineering or equivalent work experience in an engineering field.

Work Location / Work Schedule / Travel:

• TaskUs Las Pinas Site
• Shifting Work Schedule
• Hybrid Work Setup - Onsite as needed

How We Partner To Protect You:
TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to
opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL

.