E-Commerce Operations Coordinator

3 days ago

Makati City, National Capital Region, Philippines VA Masters Full time ₱250,000 - ₱500,000 per year

We're looking for a proactive, detail-driven E-Commerce Operations Coordinator (Shopify) to help run the day-to-day operations of our growing online store. This role spans customer service, order management, inventory tracking, and back-office support. The right candidate is tech-savvy, adaptable, and well-versed in Shopify, ensuring smooth store operations while delivering excellent customer experiences.

Key Responsibilities

  • Respond to customer inquiries via email, chat, and social media with professionalism and care.
  • Manage orders, returns, and exchanges accurately through Shopify and ShipStation.
  • Track supplier shipments and maintain product availability across platforms.
  • Keep precise inventory records using Google Sheets and Excel (must-have skills).
  • Assist with the creation and editing of marketing materials in Canva (preferred).
  • Identify workflow inefficiencies and implement process improvements.
  • Adapt quickly to new systems, tools, and operational responsibilities.

Mandatory Skills & Requirements

  • Minimum 2 years of hands-on Shopify experience (must).
  • Strong proficiency in Google Sheets and Excel (must).
  • Experience using ChatGPT for workflows and customer interactions.
  • Excellent organizational skills and keen attention to detail.
  • Strong written English communication skills.
  • Background in shipping coordination and inventory oversight.
  • Reliable, self-motivated, and comfortable working independently.

Preferred Skills

  • Familiarity with ShipStation.
  • Basic Canva design skills (a plus).
  • Prior experience in a Direct-to-Consumer (DTC) e-commerce environment.

Why Join Us?

  • Collaborate with a fast-growing and passionate e-commerce team.
  • Gain exposure to multiple aspects of store management and operations.
  • Unlock opportunities for professional growth as the business continues to expand.

If you're a detail-oriented multitasker with a passion for e-commerce operations and customer satisfaction, we'd love to hear from you.

  • E-commerce Senior Account Manager

    27 minutes ago

    Makati City, National Capital Region, Philippines Midodo Commerce Corporation Full time ₱840,000 per year

    The Senior Account Manager – Live Commerce oversees client relationships and strategic execution of live selling activities across platforms such as TikTok Shop, Shopee, and Lazada. This role serves as the main bridge between clients, brands, and internal teams—ensuring strategies are implemented effectively, livestreams are executed smoothly, and...

  • E-commerce and Admin Coordinator

    7 minutes ago

    Makati City, National Capital Region, Philippines KNL Industrial Marketing Corp. Full time ₱600,000 - ₱800,000 per year

    OverviewWe are looking for an E-commerce & Administrative Coordinator to support the management of our online business and assist with administrative tasks. This role will help ensure smooth day-to-day operations across e-commerce activities (order management, product listings, inventory tracking), provide administrative support, and coordinate with...

  • E-Commerce Operation Specialist

    1 week ago

    Makati City, National Capital Region, Philippines Sanshen consulting Full time ₱1,200,000 - ₱3,600,000 per year

    Job description:Position Overview:Focus: Online Shop Platforms, Order Fulfillment, Live SellingNote: Coordinate closely with the Marketing Associate and Multimedia Artist for product campaign rollouts and content scheduling.Job Duties and Responsibilities● Coordination in handling the day-to-day operations of the company's various social media platforms...

  • E-commerce Officer

    5 days ago

    Makati City, National Capital Region, Philippines Rskin beauty products trading opc Full time ₱900,000 - ₱1,200,000 per year

    Manage all e-commerce platforms (e.g., Lazada, Shopee, TikTok Shop, and others) to ensure smooth operations and peak performance.Maintain e-commerce account health not lower than 4.8 ratingPlan, create, and execute online campaigns, promotions, and flash sales to drive revenue.Monitor daily sales performance and platform analytics to ensure sales targets are...

  • E-commerce Assistant

    5 days ago

    Makati City, National Capital Region, Philippines Metroshoppers Ventures Inc. Full time ₱300,000 - ₱450,000 per year

    Key Responsibilities:Assist in managing and updating product listings across all online platforms, ensuring accuracy in pricing, descriptions, and images.Monitor stock levels and coordinate with the inventory team to maintain product availability.Process and track online orders, ensuring timely fulfillment and delivery.Respond to customer inquiries and...

  • E-Commerce Specialist

    5 days ago

    Makati City, National Capital Region, Philippines Real Skin Beauty Products Trading OPC Full time ₱250,000 - ₱300,000 per year

    Job description:Manage all e-commerce platforms (e.g., Lazada, Shopee, TikTok Shop, and others) to ensure smooth operations and peak performance.Strategically manage and optimize Shopee Ads and Facebook Ads campaigns to maximize ROI and drive targeted traffic.Analyze ad performance metrics and adjust bidding, targeting, and creatives to improve campaign...

  • E-Commerce Associate

    7 days ago

    Makati City, National Capital Region, Philippines M.Q. LIGHTINGS ENTERPRISES, INC. Full time ₱250,000 - ₱500,000 per year

    About the RoleWe're looking for a motivated E-Commerce Associate to manage our e-commerce website and online stores such as Shopee, Lazada, and TikTok Shop. You'll handle product uploads, order processing, and campaigns — while working hand-in-hand with our CSR, warehouse, logistics, and marketing teams to ensure smooth operations and great customer...

  • E-commerce Officer

    1 week ago

    Makati City, National Capital Region, Philippines Axzy Tech Inc. Full time ₱600,000 - ₱1,200,000 per year

    Key ResponsibilitiesTake full ownership of our brand's e-commerce operations (TikTok Shop, Shopee, and other platforms).Set up, manage, and optimize stores from 0 to 1, driving sales and visibility.Plan and execute promotions, campaigns, and platform activations.Manage product listings, pricing, inventory, and order fulfillment.Analyze data, track KPIs, and...

  • E-Commerce Assistant

    5 days ago

    Makati City, National Capital Region, Philippines Gloss and Lace,Inc Full time ₱400,000 - ₱600,000 per year

    Company Description:Step into a world of inclusivity and self-care with our multinational company, a brainchild of a cherished local celebrity. Our essence thrives in the pulse of a fast-paced environment, embracing the dynamic spirit of a startup.At the heart of our brand lies intimate wear, active wear, and skincare, all thoughtfully designed to embrace...

  • E-commerce Marketing Coordinator

    5 days ago

    Mandaluyong City, National Capital Region, Philippines Private Advertiser Full time ₱360,000 - ₱720,000 per year

    An E-commerce Marketing Coordinator supports the execution of online marketing campaigns and sales strategies to drive traffic, conversions, and brand awareness across digital platforms. This role often bridges the gap between marketing, sales, and operations, ensuring smooth execution of promotions, product launches, and customer engagement initiatives....