E-commerce Assistant

3 days ago

Makati City, National Capital Region, Philippines Metroshoppers Ventures Inc. Full time ₱300,000 - ₱450,000 per year
Key Responsibilities:
  • Assist in managing and updating product listings across all online platforms, ensuring accuracy in pricing, descriptions, and images.
  • Monitor stock levels and coordinate with the inventory team to maintain product availability.
  • Process and track online orders, ensuring timely fulfillment and delivery.
  • Respond to customer inquiries and resolve complaints in a professional and timely manner.
  • Assist in planning and executing online marketing campaigns, promotions, and sales strategies.
  • Generate and analyze sales reports to identify trends and areas for improvement.
  • Ensure compliance with the company's e-commerce policies, branding standards, and customer service guidelines.
  • Collaborate with cross-functional teams such as logistics, marketing, and IT to optimize the online store performance.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
  • Minimum of 1 year of experience in e-commerce operations or a similar role.
  • Proficient in using e-commerce platforms (e.g., Shopify, WooCommerce, Lazada, Shopee) and MS Office applications.
  • Strong understanding of online retail processes and digital marketing concepts.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to multitask and work under pressure in a fast-paced environment.

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