BPO Agent

18 hours ago

Ayala Alabang, National Capital Region, Philippines ADEC Innovations Full time $30,000 - $50,000 per year

ADEC Innovation is a global, purpose-driven business solutions organization that specializes in integrating business process solutions with sustainability and environmental management. With a history spanning over three decades, the company was founded in Manila, Philippines, in 1996 and has since expanded its footprint to six continents with a workforce of over 5,000 associates. ADEC Innovation is driven by a mission to advance sustainable business and operational practices by transforming information into knowledge and reshaping risk into positive impact and value for its clients.

We are looking for Eligibility Management Processor to join our growing team

Basic Qualification:

  • Graduate of any course preferably Accounting, Banking, Finance, or Management
  • Six months or more relevant experience in BPO industry is an advantage
  • Must be amenable to work onsite in Alabang, Muntinlupa on a shifting schedule

Duties and Responsibilities:

  • Key-ins accurately pertinent information of an order into the client-supplied application to meet project specifications.
  • Checks accuracy of encoded data before proceeding to the next field of order to ensure high quality and precision of output.
  • Adheres to the channel's standard operating procedures and work instructions in order to ensure smooth delivery of results.
  • Reports all issues encountered such as, but not limited to, problems with client-supplied applications, machine, or network breakdown, etc., to the immediate superior in order to resolve the given issues in a timely fashion.

What's in it for you?

  • Competitive salary package
  • Life Insurance on Day 1
  • HMO with free dependents*
  • Paid leave credits*

*Terms and conditions apply

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