Compliance Admin Assistant

Setup and Location: Hybrid-Pampanga

Work Schedule: 9:00 AM-6:00 PM (AEDT) | 6:00 AM-3:00 PM (PH Time)

Employment Type: Full-time

Ready to do work that actually excites you?

We're looking for a proactive and detail-oriented Compliance Administrator to join our growing team. In this role, you'll provide essential administrative and compliance support to the Compliance Support team, Managers, and Recruitment Consultants. You'll help ensure smooth, efficient operations by maintaining strong internal relationships, managing documentation, and assisting with day-to-day compliance tasks. Your efforts will play a key role in creating a well-supported, high-performing team environment.

What You'll Do

You'll be the kind of person who:

• Departmental Administration
• Onboarding and maintenance of all active candidates compliance
• Ensure Occupational Health requirements are always met
• Client management
• Booking of travel and accommodation
• Right to Work checks

Other Duties:

• Provide Administrative support as required
• Accurate and timely onboarding of new and existing candidates under direction of recruitment consultant
• Responsible for the procurement of all compliance documentation, including liasing with the nurse and all necessary third parties
• Co-ordination of all mandatory training requirements
• Ensure candidates have necessary working visas
• Follow-up on outstanding requests for compliance documents and escalate where necessary
• Escalate any issues with the compliance of Nurses to the Line Manager
• Run weekly one-to-ones/ WIP catch-ups with relevant Recruitment Consultants
• Maintain client contact and compliance requirements' records
• Implementation of process improvements
• Liaise with both client and candidate to ensure all relevant documentation associated with assignments are complete and sent to relevant parties prior to commencement date
• Resolve complaints and problems quickly and accurately
• Assist with travel arrangements and book travel within approved budget
• Ensuring the timely delivery and accuracy of all travel confirmations
• Undertake any other reasonable duties under the discretion of management
• Maintaining compliance paperwork within the CRM
• Provide input for improving policies, processes and procedures
• Assist with conducting and preparing internal audits when requested
• Ensure all tasks are completed in accordance with the relevant processes

What You Bring

We're looking for someone with:

• Solid educational background with knowledge of standard office systems and procedures.
• Proven administration experience and a stable work or education history.
• Experience supporting or liaising with a sales team is an advantage.
• Proficient in Microsoft Word, Excel, PowerPoint, databases, and CRM platforms such as Salesforce.
• Strong attention to detail, communication, and interpersonal skills.
• Professional phone manner with active listening and questioning ability.
• Highly organised, able to prioritise tasks, and work effectively under pressure.
• Discreet, reliable, and maintains accuracy in all documentation.
• Collaborative team player who can also work independently.
• Flexible, proactive, and motivated with a strong focus on service delivery.
• Resilient, adaptable, and always maintains a professional, confident approach.

Why You'll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more.

Let's Talk

If you're thinking "this sounds like me"-it probably is. Click apply. We can't wait to meet you.