IT Associate

3 days ago

Mandaluyong City, National Capital Region, Philippines Guevent Investments Development Corp. Full time ₱300,000 - ₱600,000 per year

IT Associate

We are looking for an IT Associate to join our team at Guevent Investments Development Corporation. This role provides support to the Infrastructure Support Engineer and plays a vital part in ensuring the smooth operation of the organization's systems and applications. The IT Associate will work closely with end-users, document process requirements, and participate in system analysis and implementation projects.

Key Responsibilities

1. Process Excellence

  • Assist business units in reviewing current business operations and workflows.
  • Create process-related documentation using standard tools such as flowcharts.
  • Communicate updates on process-related changes, policies, and procedures.
  • Gain a strong understanding of processes within QuickBooks and Acumatica applications.

2. Project Support & Implementation

  • Support the implementation of QuickBooks and Acumatica across business units (excluding transport).
  • Customize reports within systems to meet business requirements.
  • Coordinate with departments to gather process and personnel information.
  • Present findings to the team to design feasible projects aligned with requirements and budgets.

3. Project Participation

  • Monitor project progress and identify potential risks or issues that may affect timelines.
  • Participate in testing activities as required throughout the project lifecycle.

4. Documentation & Training

  • Maintain documentation for all project phases and ensure timely circulation of necessary reports.
  • Prepare user guides and training manuals.
  • Conduct training sessions on commonly used applications and systems.

5. IT Application Support

  • Assist the Information Systems Manager in gathering data for systems integration.
  • Follow up with stakeholders to ensure timely and efficient integration.

6. Administration & Reporting

  • Provide immediate solutions to urgent technical problems.
  • Prepare and present weekly team meeting reports.
  • Submit MIS reports on time.
  • Perform other tasks that may be assigned as needed.

Qualifications

Education:

  • Bachelor's degree in Computer Science, Computer Engineering, Information Communication Technology, or any related field.

Experience/Training:

  • At least one (1) year of relevant experience in network maintenance and administration (open to fresh graduates with strong potential).

Knowledge, Skills & Abilities:

  • Proficient in computer networking.
  • Knowledge of Windows and Linux operating systems.
  • Experience with Linux servers and Active Directory.
  • Skilled in configuring and troubleshooting firewalls, routers, and wireless access points.
  • Strong project management, critical thinking, and problem-solving skills (RCA).
  • Highly organized with excellent attention to detail.

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