Customer Service

2 days ago

Taguig, National Capital Region, Philippines iOPEX PH - BGC Full time ₱150,000 - ₱250,000 per year

Join our awesome # team

What you'll be doing

  • Review user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating material
  • Take appropriate actions to remove, flag or escalate content as per company guidelines
  • Provide detailed reports on content moderation activities and trends
  • Collaborate with cross-functional teams to continuously improve content moderation processes and policies
  • Train and mentor junior content moderators to ensure consistent application of moderation standards
  • Stay up-to-date with evolving online safety regulations and best practices in the industry

Qualifications:

  • Senior High School or High school old curriculum graduates with good communications are welcome to apply
  • Preferably with at least 6 months of Content Moderator on a BPO set up
  • Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

*Terms and conditions apply

Interested? Here are ways to reach us:

  • Send a message to Steph)

Join our awesome # team

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Walk in and look for STEPHANIE - our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
  • Please make sure to complete this application form:
  • Do you have any residence near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
  • Have you applied and dropped by in our office within the last 6 months? (Please do not leave this question unanswered)
  • Are you comfortable to report onsite? (Please do not leave this question unanswered)
  • Are you comfortable to work on a shifting schedule? (Please do not leave this question unanswered)
  • What city are you currently residing at? (Please do not leave this question unanswered)
  • How much is your current and expected salary? (Please do not leave this question unanswered)

Education:

  • Senior High School (Preferred)

Experience:

  • BPO: 1 year (Preferred)

Work Location: In person

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