Customer Service

4 days ago

Taguig, National Capital Region, Philippines Fun Hann Mart Full time ₱150,000 - ₱250,000 per year

About the role

Become a vital part of the customer experience team at Fun Hann Mart', a leading retailer in the Philippines. As a Customer Service - Admin, you will be responsible for providing exceptional administrative support and front-line customer service to ensure our shoppers have a seamless and enjoyable experience. This is a full-time role based in our Taguig City warehouse.

What you'll be doing

  • Customer Concern (Customer Service)

  • Office repair coordination, Cleanliness and maintenance

  • Update Monitoring for Office Assets

  • Monitoring Gasoline and Toll of 2 Morning truck

  • Prepare Cash Advance for Gasoline and RFID request

  • Monitoring Truck Maintenance Schedule of 2 Morning Truck

  • Maintain Office supplies and Inventory

  • Prepare confidential documents and Reports (Transmittal Form and Tracking)

What we're looking for

  • 1-2 years of experience in a customer service or administrative role, preferably in a retail or e-commerce environment
  • Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and helpful manner
  • Strong organisational and multi-tasking abilities, with keen attention to detail
  • Proficient in using standard office software, such as Microsoft Office Suite
  • A passion for delivering exceptional customer service and a commitment to continuously improving processes
  • Fluency in English and Filipino

What we offer

At Fun Hann Mart', we are dedicated to providing our employees with a supportive and enriching work environment. Some of the key benefits you can enjoy include:

  • Competitive salary and performance-based bonuses
  • Comprehensive healthcare coverage and life insurance
  • Generous annual leave and employee discounts
  • Opportunities for professional development and career advancement
  • A vibrant, collaborative team culture that values work-life balance

About us

Fun Han Mart' is a leading retail company in the Philippines, offering a diverse range of high-quality products and services to our customers. With a strong focus on customer satisfaction, we are committed to creating a seamless and enjoyable shopping experience. Our company values of innovation, integrity, and community engagement drive us to continuously improve and adapt to the evolving needs of our customers.

If you are excited to join a dynamic and customer-centric team, we encourage you to apply now

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