
Customer Service
2 days ago
About the role
Become a vital part of the customer experience team at Fun Hann Mart', a leading retailer in the Philippines. As a Customer Service - Admin, you will be responsible for providing exceptional administrative support and front-line customer service to ensure our shoppers have a seamless and enjoyable experience. This is a full-time role based in our Taguig City warehouse.
What you'll be doing
Customer Concern (Customer Service)
Office repair coordination, Cleanliness and maintenance
Update Monitoring for Office Assets
Monitoring Gasoline and Toll of 2 Morning truck
Prepare Cash Advance for Gasoline and RFID request
Monitoring Truck Maintenance Schedule of 2 Morning Truck
Maintain Office supplies and Inventory
Prepare confidential documents and Reports (Transmittal Form and Tracking)
What we're looking for
- 1-2 years of experience in a customer service or administrative role, preferably in a retail or e-commerce environment
- Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and helpful manner
- Strong organisational and multi-tasking abilities, with keen attention to detail
- Proficient in using standard office software, such as Microsoft Office Suite
- A passion for delivering exceptional customer service and a commitment to continuously improving processes
- Fluency in English and Filipino
What we offer
At Fun Hann Mart', we are dedicated to providing our employees with a supportive and enriching work environment. Some of the key benefits you can enjoy include:
- Competitive salary and performance-based bonuses
- Comprehensive healthcare coverage and life insurance
- Generous annual leave and employee discounts
- Opportunities for professional development and career advancement
- A vibrant, collaborative team culture that values work-life balance
About us
Fun Han Mart' is a leading retail company in the Philippines, offering a diverse range of high-quality products and services to our customers. With a strong focus on customer satisfaction, we are committed to creating a seamless and enjoyable shopping experience. Our company values of innovation, integrity, and community engagement drive us to continuously improve and adapt to the evolving needs of our customers.
If you are excited to join a dynamic and customer-centric team, we encourage you to apply now
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