Rostering/Scheduling Associate

Be the Heart Behind the Schedule – Join Smartsourcing, a 4-Time Best Company to Work For

We're Smartsourcing, and we're looking for a Rostering Admin Associate to join our team full-time, on-site. In this role, you'll help ensure the right care professionals are in the right place at the right time — supporting healthcare teams so they can focus on what matters most: delivering excellent care.

If you're organized, proactive, and thrive in a fast-moving environment, this is your opportunity to grow with a company that values innovation, people, and purpose.

Where You'll Be: JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu

About the Role of Rostering Admin Associate

As a Rostering Admin Associate, you'll be the behind-the-scenes hero who ensures everything from payroll to rosters is accurate, efficient, and fair. You'll tackle challenges with creativity, collaborate with a global team of innovators, and use your organizational skills to keep operations running like a well-oiled machine. Think of yourself as the glue that holds everything together—except cooler, because you'll have access to cutting-edge tools and a team that's as passionate as you are.

Key Responsibilities:

• Craft and manage staff rosters, ensuring adherence to all relevant policies, cost effectiveness, and fair practices
• Oversee payroll operations, including accurate data entry, and validation of staff hours and adjustments, timesheets approval
• Serve as a pillar of support for other HR functions, aiding in the seamless running of the client's operations
• Engage in projects and initiatives related to improving our client's services
• Foster a supportive and cooperative team atmosphere
• Offer comprehensive administrative support across various functions such as report generation, correspondence, and compliance checks
• Gain and maintain an in-depth understanding of relevant awards and legislative requirements affecting the care sector
• Sound Customer Services
• Maintain accurate data entry in the system
• Working independently as well as working in a team

Here's what makes you a match:

• A background in tertiary education or substantial experience in a caregiving environment
• Fluent and clear English/Sound verbal and written English
• Exceptional interpersonal abilities, with a flair for building strong professional relationships with Nurses, Allied Health, Support workers, and Stakeholders
• Initiative, independence, and a quick learning curve
• Capable of handling dense workloads in a dynamic environment, with meticulous attention to detail and competing priorities
• Proficient in both traditional and modern administrative tools, including MS Office and sophisticated software systems
• Excellent written and verbal communication skill

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fourth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title—it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why Smartsourcing is the Best Move for Your Career

At Smartsourcing, innovation isn't just a buzzword—it's how we do things. For four years running, we've been recognized as one of HR Asia's Best Companies to Work For. That's because we prioritize not only what we achieve but how we get there—together.

When you join Smartsourcing, you're stepping into a culture where your ideas matter, your growth is a priority, and your work-life balance is built into the design. Here's why you'll love working with us:

• Work with cutting-edge tech and innovative processes
• Opportunities to take on challenging, high-impact projects
• Fixed weekends off
• 5-day Christmas leave
• HMO coverage for you and your dependents from Day 1
• Group life insurance from Day 1
• Free lunch + soft breakfast every day
• Barista-crafted coffee daily
• For night shifters: NIGHT DIFF
• Monthly, quarterly, and annual performance bonuses
• Exclusive discounts at top restaurants and merchants
• Development workshops, learning sessions, and community give-back programs
• And so much more

We're not just another outsourcing company. We're building something that actually matters here – a place where good work meets good culture.

Love putting the right people in the right place at the right time? You'll fit right in as a Rostering Admin Associate at Smartsourcing

Job Type: Full-time

Benefits:

• Company events
• Employee discount
• Gym membership
• Health insurance
• Life insurance
• Staff meals provided

Application Question(s):

• Our vibrant office offers free meals, a coffee bar, and a dynamic, engaging culture Are you open to working on-site at our location?
• What are your salary expectations for this role?

Work Location: In person