Healthcare Customer Service Associate

3 days ago

Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

Join Our Team as a Healthcare Customer Support Specialist

Work Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu City

Schedule: Aligned with U.S. client hours

Strategic Office Support, Inc. partners with U.S. healthcare providers to deliver reliable back-office and patient support services. We are looking for detail-oriented and motivated individuals who want to build a long-term career in a dynamic healthcare BPO environment.

Key Responsibilities

  • Provide administrative and operational support to U.S.-based healthcare professionals.
  • Handle patient and clinic inquiries through calls, email, and chat with professionalism.
  • Assist with healthcare-related tasks, including insurance verification, claims, and billing.
  • Collaborate with a supportive team to achieve client service goals.

Qualifications

  • Strong English communication skills (both spoken and written).
  • 1–5 years of BPO experience (healthcare background preferred but not required).
  • Willing to work U.S. hours and shifting schedules.
  • Adaptable, eager to learn, and a strong team player.

Benefits & Perks

  • Paid training and structured onboarding.
  • Competitive salary with performance-based bonuses.
  • 13th-month pay, overtime, and night differential.
  • HMO coverage for employees.
  • On-site parking.
  • Fun company culture with sponsored activities.
  • Clear career development and regularization pathways.

Be part of a company that makes a real impact in U.S. healthcare while growing your career in the BPO industry.

Apply today and start your journey with us

Job Type: Full-time

Benefits:

  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • CSR Healthcare Account

    2 weeks ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱150,000 - ₱300,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • Customer Service Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱23,000 per year

    Customer Service Associate - HealthcareLocation: Cebu CityWork Setup: Onsite | Shifting Schedules | Night ShiftBuild a Rewarding Career in Healthcare SupportReady to make a difference while working in a stable and fast-growing industry? Join us as a Customer Service Associate for our healthcare account and be the first line of support for members' inquiries...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Phils Inc Full time ₱276,000 - ₱300,000 per year

    At least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • Customer Service Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱276,000 per year

    Customer Service Associate - HealthcareLocation: Cebu CityWork Setup: Onsite | Shifting Schedules | Night ShiftBuild a Rewarding Career in Healthcare SupportReady to make a difference while working in a stable and fast-growing industry? Join us as a Customer Service Associate for our healthcare account and be the first line of support for members' inquiries...

  • CSR Healthcare Account

    2 weeks ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Phils Inc Full time ₱150,000 - ₱250,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • Healthcare Associates

    1 week ago

    Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    About the role Talent Outsourcing Channel Solutions is seeking talented Healthcare Associates - Customer Care representatives to join our fast-paced and dynamic call centre in Cebu, Central Visayas. In this full-time role, you will be the first point of contact for our customers, providing exceptional customer service and support to help them with their...

  • Healthcare Customer Support Associate

    5 days ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱80,000 - ₱120,000 per year

    Now Hiring: Healthcare Service & Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule: Shifts in line with U.S. client operationsAt Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable support services. We're looking for motivated individuals who are ready to thrive...

  • Healthcare Associate

    1 week ago

    Lapu-Lapu City, Central Visayas, Philippines West Point Communication Center Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking a dedicated Healthcare Associate to join our growing team at West Point Communication Center in Mactan Lapu-Lapu City, Cebu. As a Healthcare Associate, you will play a crucial role in providing exceptional customer service and support to our valued clients within the healthcare industry. This is a full-time position with...

  • Customer Service Representatives

    1 week ago

    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱180,000 - ₱360,000 per year

    1. Customer Service Representative (Healthcare Account)Position: Customer Service Representative – Healthcare AccountLocation: Cebu IT Park, Lahug, Cebu City, Central VisayasSalary Range: ₱15,000 – ₱20,000 + ₱2,000 AllowanceJob Description:We are looking for Customer Service Representatives to join our healthcare account in Cebu IT Park. You will...

  • Healthcare Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Southern Luzon Career Hub Full time ₱16,000 - ₱19,000 per year

    Healthcare Customer Service Representative – Cebu CityLocation: Cebu City, CebuWork Setup: OnsiteSchedule: ShiftingWe are hiring Healthcare Customer Service Representatives in Cebu City This is your chance to join a growing BPO company and start a rewarding career in the healthcare industry.Qualifications:At least Senior High School (K-12) GraduateFreshers...