Healthcare Support Agent

10 hours ago


Cebu City, Central Visayas, Philippines Hirebiz Med Full time ₱216,000 - ₱276,000 per year

About the Role:

We are looking for a detail-oriented and customer-focused Healthcare Support Agent to join our growing team in Cebu. In this role, you will provide front-line assistance to patients, clients, and healthcare providers by handling inquiries, processing requests, and ensuring accurate documentation. This is an onsite role with a one-day hiring process for qualified candidates.

Key Responsibilities:

  • Handle inbound and outbound calls related to healthcare services
  • Assist patients with inquiries, scheduling, and claims-related concerns
  • Perform insurance verification and update patient records
  • Ensure accurate documentation and compliance with healthcare standards
  • Collaborate with team members to meet service level goals and maintain quality support

Qualifications:

  • At least 1 year of BPO experience, with a minimum of 6 months in a healthcare account
  • Strong English communication skills (verbal and written)
  • Good problem-solving skills and attention to detail
  • Ability to multitask in a fast-paced environment
  • Willing to work onsite in Cebu City
  • Can start immediately

Why Join Us:

  • One-day hiring process – get hired fast
  • Competitive salary package and benefits
  • Career growth and development opportunities
  • Supportive and collaborative work environment

Location: 4th Floor, Jesa ITC Building, Gen. Maxilom Ave. (same building as Dimsum Mango), Cebu City

How to Apply: Send your updated resume to

Job Types: Full-time, Permanent

Pay: Php21, Php23,000.00 per month

Benefits:

  • On-site parking
  • Paid training

Application Question(s):

  • Are you amenable to work onsite?

Work Location: In person



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