Healthcare Associate

7 days ago


Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱220,000 - ₱276,000 per year

Call Center Agent/Customer Service Representative - BPO Healthcare Account

Location: Cebu IT Park

Work Schedule: Nightshift - 100% Onsite

Account: Healthcare

Qualifications:

  • SHS or College Graduates
  • College Undergraduates
  • Good English communications skills
  • NO BPO Experience needed

Job description:

  • Answering inquiries from patients or their family members about insurance coverage, billing, treatment plans, and appointments.
  • Scheduling, rescheduling, and confirming appointments for patients with doctors or specialists.
  • Explaining insurance benefits and coverage options to patients and providers.
  • Accurately updating and maintaining patient information in medical systems.

Salary and benefits:

  • Earn up to 23K salary package (depends on your experience and educational attainment)
  • With 20% Night differential (higher than the usual 10%)
  • Paid Training
  • Complete mandatory benefits (SSS, Pag-Ibig, PhilHealth)
  • HMO on Day 1 of training with +1 free dependent
  • Account allowances (will be discussed during Final Interview)

Pre-Employment Requirements:

  • Diploma/TOR/Certificate of Graduation (whichever is available)
  • Government numbers: (SSS, Pag-Ibig, TIN, PhilHealth)
  • COE / Resignation Letter approved or signed by HR and Supervisor
  • NBI Clearance


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