Technical Support Engineer

7 days ago

Cavite City, Calabarzon, Philippines LBC Express, Inc. Full time ₱900,000 - ₱1,200,000 per year

Role Description

The TSE will provide mid-level technical support across all LBC branches, hubs, and offices. This includes addressing escalations from Tier 1 support, resolving issues through remote troubleshooting and onsite assistance, and ensuring timely resolution of service requests based on ITIL best practices. The role also plays a vital part in infrastructure readiness for branch expansion initiatives.

Qualifications

  • Troubleshoot software, hardware, and connectivity issues with minimal supervision
  • Resolve tickets escalated by the Service Desk within SLA timelines
  • Provide guidance to end-users on systems, applications, and updates
  • Ensure audit-ready documentation aligned with ITIL processes
  • Collaborate with internal teams and external vendors for issue resolution
  • Utilize ticketing and endpoint management tools effectively
  • Support IT governance, data privacy, and compliance efforts
  • Coordinate compliance with documentation and approval protocols
  • Graduate of Information Technology, Computer Engineering, or any related technical course
  • At least6 months of relevant work experience in IT support or a similar role
  • Preferably with own motorcycle

Key Skills

  • Proficiency in troubleshooting Windows/macOS environments and Microsoft 365
  • Familiarity with ITSM and endpoint management systems such as OSTicket, Freshservice, Jira, ServiceNow, SOTI, and ManageEngine

  • Technical Support Engineer

    3 days ago

    Cavite City, Calabarzon, Philippines South Asialink Finance Corporation Full time ₱250,000 - ₱500,000 per year

    DUTIES AND RESPONSIBILITIES:• Installs and configures computer hardware, software, systems, networks, printers and scanners• Provides technical support, solves problems for both hardware and software issues the users encounter• Maintains network and system security• Provides recommendations to continuously improve the network and system• Monitors...

  • Technical Antenna Engineer

    2 weeks ago

    Cavite City, Calabarzon, Philippines Comrise Full time ₱1,200,000 - ₱2,400,000 per year

    Job Responsibilities:Responsible for the continuous drive of product quality improvement by providing the technical expertise, thru the support and maintenance on the electrical/electronic-related functions of the product in order to reduce MDR (Manufacturing Defect Rate)Provide support to ensure smooth product transitions, resolve corrective actions...

  • Technical Engineering Operator

    3 days ago

    Cavite City, Calabarzon, Philippines Unilever Full time ₱900,000 - ₱1,200,000 per year

    ABOUT UNILEVERUnilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will...

  • Technical Engineering Operator

    3 days ago

    Cavite City, Calabarzon, Philippines Unilever Full time ₱600,000 - ₱800,000 per year

    ABOUT UNILEVERUnilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will...

  • Technical Antenna Engineer

    2 weeks ago

    Cavite City, Calabarzon, Philippines Risewave Consulting, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Responsibilities:Responsible for the continuous drive of product quality improvement by providing the technical expertise, thru the support and maintenance on the electrical/electronic-related functions of the product in order to reduce MDR (Manufacturing Defect Rate)Provide support to ensure smooth product transitions, resolve corrective actions...

  • Technical Support Engineer

    3 days ago

    Antipolo City, Calabarzon, Philippines Photonergy Inc. Full time ₱120,000 - ₱180,000 per year

    QualificationsElectrical Engineer preferredElectronics Engineer are also welcomeFresh graduates are most welcomeWith good Tagalog & English communicationWith good customer service orientation & presentation skillsBoard passer an advantage, but not requiredPreferably with valid driver's license (four wheels and/or motorcycle)Experience in solar or technical...

  • Technical Training Lead

    4 weeks ago

    Cavite City, Calabarzon, Philippines Planate Management Group Full time

    OverviewPlanate Management Group South East Asia Corp (PMG SEAC) is a multi-disciplinary team of highly skilled and experienced professionals dedicated to providing comprehensive support to our clients. Our mission is to deliver the highest quality and most cost-efficient business support services, contributing to the success of our clients and their...

  • Technical Project Manager

    5 days ago

    Cavite City, Calabarzon, Philippines Qualdoc Full time ₱360,000 - ₱420,000 per year

    Technical Project Manager (R&D Programs)Contract-to-Hire (Permanent Considered for the Right Candidate)Remote | $50–$65/hrPosition OverviewWe are seeking a Technical Project Manager to manage research and development (R&D) projects from planning through execution. This role focuses on project execution, cross-team coordination, and milestone tracking. The...

  • Assistant Engineer

    2 weeks ago

    Cavite City, Calabarzon, Philippines NEUMOTORS PH BRANCH OFFICE Full time ₱312,000 - ₱360,000 per year

    Job SummaryWe are looking for a motivated Assistant Engineer to support our engineering team in design, development, and implementation of projects. The role requires skills in AutoCAD and SolidWorks, with opportunities to learn and grow within the company.Key Responsibilities:Prepare and update technical drawings using AutoCAD and Solid WorkAssist engineers...

  • BPO - Technical Support Engineer

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Unity Communications Full time ₱30,000 - ₱60,000 per year

    As a Technical Support Engineer, you are responsible for helping medical professionals resolve software issues so that they can develop lifesaving treatments in a more secure, efficient, and compliant environment. Successful candidates can confidently handle customer issues with a level-headed and proactive attitude. This job is an excellent opportunity to...